Elizabeth Kaiser
Waterford,MI
Summary
A focus and driven individual seeking to offer years of sales and customer service experience to enhance a company’s portfolio.
Overview
10
10
years of professional experience
Work History
Ramp Agent
Alaska Airlines
07.2023 - 07.2024
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 8 daily flights.
Top Sales consultant
Eco Shield Pest Control
01.2021 - 01.2022
- Performed a wide range of duties and provided guidance and recommendations to customers regarding pest control requirements to exceed their expectations
- Responsible for managing and training new employees providing essential tools and information about customer service, infestations, and pest control recommendations for customers
- Successfully managed 4 employees who helped company achieve and maintain a high Google review (4.7 out of 5 stars)
- Performed quality control inspections looking for signs of pest activity and successfully treated using pesticides for prevention and active infestations
- Responsible for maintaining company vehicle and professionally drove over 100K miles within 2 years.
Orlando Longwood Auto Auction
01.2019 - 01.2021
- Worked directly with management to protect against theft or damage by conducting frequent security checks around building and grounds
- Commended for organizational skills and having a strong self-starting work ethic as well the ability to work well under pressure
- Knowledgeable on resources required to maintain communication and support varied levels of competency operations.
Boston Market
01.2017 - 01.2019
- Responsible for cleaning dishware and maintaining industrial dish washer in order to prevent health violations
- Supported team member with daily task to provide a better customer experience
- Performed various task to maintain a healthy environment to include but not limited to removing built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
Mister Car Wash
01.2015 - 01.2017
- Monitored task completion to meet company standards for performance
- Inspected cleanliness, organization, and safety of job sites daily.
Education
Associate of Arts Deaf Studies -
Seminole State College of Florida
Sanford, FLSkills
- Problem-Solving
- Loading and unloading
- Ramp service
- Aircraft Marshalling
- Heavy Lifting
- Baggage handling
- Safety Procedures Compliance
- Aircraft Tug Operation
- Safety Procedures
- Ramp Security
- Team Leadership
- Baggage Management
Timeline
Ramp Agent
Alaska Airlines
07.2023 - 07.2024
Top Sales consultant
Eco Shield Pest Control
01.2021 - 01.2022
Orlando Longwood Auto Auction
01.2019 - 01.2021
Boston Market
01.2017 - 01.2019
Mister Car Wash
01.2015 - 01.2017
Associate of Arts Deaf Studies -
Seminole State College of Florida
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