Hussein Alzubaidi
Dearborn,Michigan
Summary
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective Ramp Agent using top-notch skills in [Skill] and [Skill]. Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules. Known for team attitude and dedication to task completion. Dynamic and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent listening and comprehension skills. Trained in [Area of expertise] and [Area of expertise]. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Hardworking [Job Title] with reliable, safety-conscious mindset and [Number] years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading and unloading trucks and order picking and packing. Productive [Job Title] demonstrating skills in [Skill] and [Skill]. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ramp Agent
Unifi
Romulus, MI
08.2023 - Current
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Performed pre-flight maintenance checks such as tire pressure and fuel levels on ground service equipment.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Processed necessary paperwork related to cargo shipments including customs documents.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Connected electrical power units and service hoses to aircraft.
- Protected customers' baggage from loss, theft and damage.
- Operated equipment to support on-ground operations in between flights.
Supervised Visitation Worker
Prospect Airport Services
Dearborn, Michigan
02.2022 - 05.2023
- Directed and supervised team of 15 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Created new strategies for improving customer service standards within the organization.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff needs.
Manger
Alhadi Bakery
Dearborn Heights, MI
11.2017 - 12.2020
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
Bachelor of Law - Law (Pre-Law)
University of Diyala
Iraq 10-2017
Skills
- Inclement Weather Tolerance
- Security Processes
- Load Planning Communication
- Ramp Generator Operation
- Baggage Management
- Baggage Oversight
- Problem-Solving
- Arrival/Departure Procedures
- Equipment Inspection
- Ramp Checklist Completion
- Crew Assistance
- Heavy Lifting
- Flexible Schedule
- Safety Procedures
- Aircraft Safety Checks
- Hazardous Materials Handling
- Route Planning Expertise
- Hydraulics
- Safe Driving Practices
- GPS Navigation
- Vehicle Maintenance and Repair
- Problem-Solving Capabilities
- Document Management
- Route Management
- Safe Driving
- Strong Work Ethic
- Communication Abilities
- Cargo Handling
Certification
- CDL Commercial Driver License
Languages
English
Professional
Arabic
Professional
Timeline
Ramp Agent
Unifi
08.2023 - Current
Supervised Visitation Worker
Prospect Airport Services
02.2022 - 05.2023
Manger
Alhadi Bakery
11.2017 - 12.2020
Bachelor of Law - Law (Pre-Law)
University of Diyala
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