Shelby Robinson
Florence,KY
Summary
Dedicated Ramp Agent at DHL Express with proven expertise in loading and unloading cargo efficiently. Demonstrated problem-solving and team leadership skills, ensuring safe operations and timely turnarounds. Certified in Pushback and Goldhofer, I consistently enhance operational efficiency while maintaining a focus on safety and dependability.
Experienced with aircraft ground handling and support equipment operation. Utilizes effective communication and coordination to ensure timely and safe aircraft turnaround. Knowledge of safety protocols and procedures essential for ramp operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Ramp Agent
DHL Express
05.2018 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for multiple daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated ground crew activities to complete objectives on schedule.
- Ensured safe and efficient loading and unloading of cargo, leading to smoother and quicker turnarounds.
Education
High School Diploma -
Hillsboro City Schools
05-2015
Cosmetology
Laurel Oaks Career Development
05-2015
Skills
- Problem-solving
- Loading and unloading
- Team leadership
- Critical thinking
- Workload management
- Dependable and responsible
- Inclement weather tolerance
- Ramp operation expertise
Certification
- Pushback Certified
- Goldhofer Certified
Timeline
Ramp Agent
DHL Express
05.2018 - Current
High School Diploma -
Hillsboro City Schools
Cosmetology
Laurel Oaks Career Development
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