Elizabeth Kern
Portland,Oregon
Summary
Personable and upbeat, bringing strong interpersonal skills and a positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with an ability to identify customer needs and provide tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Nordstrom
06.2025 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained accurate inventory levels and organized merchandise displays to optimize sales opportunities.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and customer satisfaction.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Participated in periodic inventory counts to maintain accurate stock levels.
Sales Associate
Madewell
05.2024 - 12.2024
- Greeted customers warmly and offered assistance.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Organized merchandise displays to promote higher levels of customer engagement.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Tagged new merchandise for sale and updated signs.
- Placed special orders, submitted online orders, or contacted other stores to find desired items.
Brand Ambassador
La Croix Water
06.2024 - 08.2024
- Interacted with customers to gather feedback and promote brand awareness.
- Delivered exceptional customer service to provide positive experience throughout sales process.
- Shared feedback and ideas with management to improve sales processes.
- Built rapport with new and existing customers to gain customer loyalty.
- Represented and promoted brand image, values, and products at various events, trade shows, and other venues.
- Sold products being promoted and kept records of sales.
Nanny
Sitter City
06.2023 - 09.2023
- Built trust through open communication with both children and their parents.
- Exhibited patience and understanding when dealing with difficult behaviors from children.
- Encouraged learning growth through reading stories, playing educational games, and teaching basic concepts.
- Developed strong communication skills by interacting with parents and developing relationships with families.
- Helped prepared and serve nutritionally balanced meals and snacks for children.
Line Cook
Crisp Salads
05.2022 - 09.2022
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Managed multiple tasks simultaneously without compromising product quality or service times.
- Adapted well under pressure in high-volume environments while maintaining focus on quality execution.
- Communicated effectively with co-workers to ensure timely delivery of orders.
- Consistently maintained professional attitude when interacting with customers or team members.
- Consulted with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs.
Education
Bachelor of Science (B.S.) - Public Relations Candidate
University of Oregon
Eugene, OR06-2026
Skills
- Customer service
- Teamwork
- Problem-solving
- Retail sales
- Time management
- Highly motivated
- Reliable and trustworthy
Timeline
Retail Sales Associate
Nordstrom
06.2025 - Current
Brand Ambassador
La Croix Water
06.2024 - 08.2024
Sales Associate
Madewell
05.2024 - 12.2024
Nanny
Sitter City
06.2023 - 09.2023
Line Cook
Crisp Salads
05.2022 - 09.2022
Bachelor of Science (B.S.) - Public Relations Candidate
University of Oregon
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