ELIZABETH K. HARDAN
Spokane
Summary
Dedicated Master Esthetician passionate about empowering individuals to embrace their natural beauty and feel confident in their skin. A lifelong interest in skincare, coupled with personal experiences, drives a commitment to providing compassionate support and guidance. Focused on fostering emotional well-being while educating clients on effective skincare practices, ensuring each person feels valued and understood throughout their journey. Striving to be a transformative presence in clients' lives, creating a safe space for self-discovery and growth.
Overview
15
15
years of professional experience
Work History
Volleyball Coach
05.2021 - Current
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Organized and ran clinics to hone certain skills.
- Prepared athletes for special competitions and tournaments.
Esthetician
Eyedentity Eyecare and Eyewear
06.2023 - 06.2024
- Educated patients on treatment options.
- Analyzed skin condition and made appropriate product recommendations.
- Sterilized equipment for patient treatments..
- Performed chemical peels, microneedling, basic facials, and Tempsure Envi treatment for dry eyes and collagen induction.
Hybrid Employee
Coeur d'Alene Plastic Surgery
12.2019 - 04.2021
- Worked as a hybrid employee doing both administrative duties and aesthetics.
- Performed a range of treatments from laser hair removal, IPL, tattoo removal, chemical peels, hydrafacials, microneedling, microdermabrasion, and more.
Medical Assistant
EyeDentity Eyecare + Eyewear
04.2012 - 09.2015
- Started as receptionist and was promoted to medical assistant.
- Educated and sold therapeutic and cosmetic eye products.
- Performed various duties such as checking patients in and out, verifying insurance information, scheduling appointments, monitoring the daily budget, pre-testing patients, prescribing medications, coordinating consults and referrals, assisting with contact lens and glasses patients.
- Conducted tests such as tonometry, topography, OCT testing, dry eye testing, and more.
Front Desk and Reservation Specialist
Spa Paradiso
08.2010 - 04.2012
- Helped customers make accommodations to fit needs by suggesting different amenities and packages for individual circumstances.
- Assisted customers with making reservations and entered reservation details into computer system.
- Provided customers with information about availability and pricing.
- Handled billing information over phone.
- Resolved various issues and discrepancies for customers.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Investigated and identified alternative accommodation solutions for customers to provide superior customer service.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
Education
Master Esthetics License -
Glen Dow
Spokane, WA01.2019
B.A. - Business Marketing
Eastern Washington University
Cheney, WA01.2016
Skills
- Microneedling Certification
- Microdermabrasion Certification
- Medium Depth Chemical Peels Certification
- Lash Extensions Certification
- National Institute of Medical Aesthetics Laser Certification
Timeline
Esthetician
Eyedentity Eyecare and Eyewear
06.2023 - 06.2024
Volleyball Coach
05.2021 - Current
Hybrid Employee
Coeur d'Alene Plastic Surgery
12.2019 - 04.2021
Medical Assistant
EyeDentity Eyecare + Eyewear
04.2012 - 09.2015
Front Desk and Reservation Specialist
Spa Paradiso
08.2010 - 04.2012
B.A. - Business Marketing
Eastern Washington University
Master Esthetics License -
Glen Dow
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