Elizabeth Knorr

•Assisted in informing patients on proper pre and post surgical protocols

•Documented inventory and assisted in orders

•Worked hand in hand with a facial surgeon in making sure patients are well taken care of and informed of finances as well as what consults/surgeries entail.

•Answered phone calls and scheduled patients

•Worked with insurance

•Developed important communication skills

•Maintained my knowledge with up to date protocols

•Assessed clients’ skin types and created a protocol that would best suit and benefit them

•Performed basic facials, chemical peels, microdermabrasions, dermaplaning treatments, back facials, and more!

•Documented inventory and processed orders

• Developed strong client relationships through effective communication skills and empathetic listening during consultations.
• Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
• Maintained clean and sanitary workspace.
• Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
• Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
• Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
• Stayed current with industry trends and advancements in waxing techniques, continuously improving skillset.
• Consistently met appointment scheduling requirements, ensuring timely services for all clients.
• Assisted in training new Wax Specialists, sharing best practices and techniques for efficient service delivery.
• Waxed hundreds of clients various bodies using soft and hard waxes.

• Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
• Managed high call volume with exceptional professionalism, ensuring timely responses to customer needs.
• Provided empathetic guidance to customers during challenging situations, resulting in lasting relationships.
• Monitored office supplies inventory regularly, placing orders in a timely manner to avoid shortages or delays.
• Assisted in the training and development of new staff members, fostering a supportive learning atmosphere.
• Created schedules as well as organized meetings
• Experienced in money handling and sales