Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Elizabeth Kurtz

Exton,PA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

JD Sports
02.2024 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Property Manager

Guardian Asset Management
08.2023 - 12.2023
  • Handled client complaints promptly and appropriately, calling in repairmen, and other support services.
  • Oversaw management of 100-200 properties while providing general service to clients
  • Maintained operational facilities attractive to potential future buyers by organizing regular maintenance, major repairs, and capital improvement projects.
  • Communicated effectively with law enforcement, clients, and sub-contracted vendors.

Retail Assistant Manager

T-Mobile
11.2022 - 08.2023
  • Exhibited excellent people skills during interaction with employees and customers.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Safety Coordinator

Rey Logistics, INC
03.2022 - 10.2022
  • Conducted safety audits and investigated any vehicle and/or traveling issues.
  • Conducted investigations into incidents and reported on findings.
  • Coached drivers on effective safety policies.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 20-30 fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Tracked and monitored vehicle performance and maintenance.

Retail Assistant Manager

T-Mobile
08.2021 - 02.2022
  • Exhibited excellent people skills during interaction with employees and customers.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Team Member

StangMode
08.2020 - 07.2021
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Promoted and marketed works through social media platforms.
  • Created content for websites and online publications.

Call Center Representative

Simple Tire LLC
09.2019 - 06.2020
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Processed debit and credit card and electronic check payments.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

High School Diploma -

Pennsbury High School
06.2017

Skills

  • Property Management
  • Exceptional Oral and Written Communication Skills
  • Adaptable
  • Data Collection
  • Team Development
  • Customer Relations
  • Research
  • Microsoft Office
  • Inventory Tracking and Management
  • Teamwork and Collaboration
  • Mentoring and Coaching

Additional Information

  • Willing to relocate: Anywhere

Timeline

Assistant Store Manager

JD Sports
02.2024 - Current

Property Manager

Guardian Asset Management
08.2023 - 12.2023

Retail Assistant Manager

T-Mobile
11.2022 - 08.2023

Safety Coordinator

Rey Logistics, INC
03.2022 - 10.2022

Retail Assistant Manager

T-Mobile
08.2021 - 02.2022

Team Member

StangMode
08.2020 - 07.2021

Call Center Representative

Simple Tire LLC
09.2019 - 06.2020

High School Diploma -

Pennsbury High School

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Elizabeth Kurtz