Kenley Pierrot
Lauderhill,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Sales Floor Manager
JD Sports
03.2023 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- This includes greeting customers, answering inquiries about products, sizes, and availability, as well as providing recommendations when necessary.
- I’m also responsible for maintaining the cleanliness and organization of the store, restocking shelves, and processing transactions at the checkout.
- Analyzed customer data to identify trends and anticipate customer needs..
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Team Member
Panera Bread
09.2022 - 02.2023
- Contributed to team success by completing jobs quickly and accurately.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
Team Member
Dunkin Donuts
12.2021 - 08.2022
- Dunkin' Crew Members are responsible for delivering great and friendly guest experiences.
- They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast-paced environment.
- They work as part of a team to meet our Guests' needs and give them a reason to come back.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Associate of Applied Science - Electrical Engineering
Mcfatter Technical College
Plantation06.2026
High School Diploma -
Plantation High
Plantation, FL05.2025
Skills
- Expense tracking
- Sales strategies
- Inventory
- Sales training
- Keyholder
- Sales analysis
- Inventory management
- Shrinkage control
- Problem-solving
Timeline
Sales Floor Manager
JD Sports
03.2023 - Current
Team Member
Panera Bread
09.2022 - 02.2023
Team Member
Dunkin Donuts
12.2021 - 08.2022
Associate of Applied Science - Electrical Engineering
Mcfatter Technical College
High School Diploma -
Plantation High