Healthcare support, professional, experienced in donor care and staff support. Offers communication skills, knowledge of continuous demands and background with high-volume work. Looking to put knowledge and abilities to good use in fast-paced position, focused on exceeding expectations.
Overview
16
16
years of professional experience
Work History
Phlebotomist
Kaiser Permanente
Clackamas, OR
09.2023 - Current
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Phlebotomist
Talecris, Biomat Plasma Resources
10115 SE Stark St. Portland, OR 97216
11.2021 - 09.2023
Label transfer tubes and follow exact directions for handling specimens for the lab.
Used personal protective equipment correctly to protect coworkers and donors.
Collect blood and plasma while focusing on accuracy and adherence to aseptic technique.
Collected blood samples using vacutainer tubes, tourniquets, butterfly needles, straight needles, and finger sticks.
Communicate with donors to gather information for donor records, reduce fear or anxiety to optimize cooperation.
Meat Clerk
Gartner's Country Meat Market
05.2021 - 11.2021
Maintained excellent levels of food safety by frequently checking product dates and temperatures.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Director of Catering, Bookkeeper, Server, and Hostess
Shilo Inn Restaurant and Lounge
Portland, OR
03.2008 - 02.2021
Increase customer satisfaction by managing late accounts and bringing them current along with promptly resolving issues.
Verified accurate recordkeeping processes, reducing financial inconsistencies.
Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
Verified postings to ledgers to confirm accurate entry and account balances.
Bookkeeper and Server
Old Spaghetti Factory
Denver, CO
07.2012 - 06.2013
Clinical Lab Assistant
Kaiser Permanente
Denver, CO
06.2013 - 12.2013
Performed blood draws
Point of care testing
Processing blood samples
Assistant Manager, Cashier, Cook Assistant
IKEA
Portland, OR And Centennial, CO
06.2009 - 07.2012
Achieved recognition for contribution to store success by optimizing sales.
Education
Phlebotomist Technician -
Phlebotomy Training Specialist
Clackamas, OR
11.2021
Phlebotomist Technician -
Arapahoe Community College
Littleton, CO
06.2013
General Studies -
Mt. Hood Community College
Gresham, OR
06.2009
High School Diploma -
Parkrose High School
Portland, OR
06.2007
Medical Aid -
Clark County Skills Center
Vancouver, WA
06.2007
Skills
Active listener
Accountability
Fast learner in diverse work environment
Team member who takes lead when its needed
Positive team member, especially in difficult situations
Empathetic listener and able to connect easy with others
Time Management
Timeline
Phlebotomist
Kaiser Permanente
09.2023 - Current
Phlebotomist
Talecris, Biomat Plasma Resources
11.2021 - 09.2023
Meat Clerk
Gartner's Country Meat Market
05.2021 - 11.2021
Teller
Wells Fargo
02.2019 - 05.2021
Clinical Lab Assistant
Kaiser Permanente
06.2013 - 12.2013
Bookkeeper and Server
Old Spaghetti Factory
07.2012 - 06.2013
Assistant Manager, Cashier, Cook Assistant
IKEA
06.2009 - 07.2012
Director of Catering, Bookkeeper, Server, and Hostess