Elizabeth Lara Marquez
Fort Davis,TX
Summary
Results-driven Business Administration graduate with expertise in operational efficiency and customer engagement. Utilizes analytical thinking and interpersonal skills to enhance team performance and support organizational objectives. Bilingual in English and Spanish, dedicated to driving operational improvements and fostering collaboration in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Customer Service Representative & Cashier
Sul Ross State University
Alpine, TX
06.2024 - 11.2025
- Delivered friendly, efficient service to a diverse university customer base, consistently maintaining high satisfaction standards.
- Resolved customer inquiries promptly, escalating complex concerns to ensure timely solutions.
- Maintained accurate transaction records and ensured data integrity through attention to detail in point-of-sale systems.
- Collaborated with team members to streamline daily operations and meet departmental performance goals.
Cashier
McDonald's Observatory
Fort Davis, TX
05.2022 - 08.2022
- Processed cash transactions accurately and performed end-of-day reconciliation, ensuring register accuracy.
- Delivered prompt, courteous service to a high volume of customers, enhancing overall customer satisfaction.
- Organized and maintained welcoming front-of-house environment, supporting company standards and customer comfort.
- Left the role in good standing to pursue a Bachelor of Business Administration at Sul Ross State University.
Assistant Manager
Tractor Supply
Lovington, NM
04.2026 - 06.2026
- Supported senior management in directing daily store operations, ensuring efficient workflows and adherence to company policies.
- Supervised and mentored team members to cultivate a collaborative and productive workplace culture.
- Identified and addressed operational bottlenecks, implementing process improvements that enhanced team efficiency.
- Applied strong leadership and clear communication skills to resolve day-to-day challenges and support staff at all levels.
- Managed inventory and enforced company standards to maintain operational compliance and reduce shrinkage.
Education
Bachelor of Business Administration (BBA) -
Sul Ross State University
Alpine, TX12-2025
Skills
- Sales Reporting
- Operational Support
- Cash Handling
- Microsoft Office
- Transaction Accuracy
- Customer relationship management
- Team leadership
- Customer Engagement
- Communication skills
- Problem solving
- Time management
- Point-of-Sale Systems
Personal Information
Driving License: Valid Texas Driver's License
Languages
Bilingual: English & Spanish
CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
Leadership Excellence Certificate — Sul Ross State University National Honor Society
Timeline
Assistant Manager
Tractor Supply
04.2026 - 06.2026
Customer Service Representative & Cashier
Sul Ross State University
06.2024 - 11.2025
Cashier
McDonald's Observatory
05.2022 - 08.2022
Bachelor of Business Administration (BBA) -
Sul Ross State University