Elizabeth Lee
Lenexa,KS
Summary
Dynamic and results-driven professional with extensive experience at Dunkin, excelling in customer service and beverage preparation. Proven ability to enhance team productivity and streamline operations, fostering a welcoming environment. Strong attention to detail and effective problem-solving skills contribute to consistently high customer satisfaction.
Overview
6
6
years of professional experience
Work History
Barista
Dunkin
Lenexa, KS
01.2026 - 08.2026
- Managed inventory levels, restocking supplies to ensure uninterrupted service during peak hours.
- Collaborated with team members to optimize workflow during busy shifts, enhancing overall productivity.
- Implemented new drink recipes, contributing to menu innovation and customer satisfaction.
- Monitored store cleanliness standards, ensuring compliance with health and safety regulations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Sales Associate
Walmart
Shawnee, KS
06.2024 - 01.2026
- Assisted customers in locating products and providing information on promotions.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of sales floor
- Collaborated with team members to ensure optimal product displays and inventory levels.
- Covered Shift Leads when in meeting or lunch.
- Greeted customers and helped with their items
Barista
Dunkin
Lenexa, KS
03.2021 - 05.2023
- Prepared and served high-quality beverages, ensuring consistency in taste and presentation.
- Operated espresso machines and brewing equipment, maintaining operational efficiency and cleanliness.
- Delivered exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Trained new team members on beverage preparation techniques and customer interaction protocols.
Shift Leader
Slims Chicken
Lenexa, KS
02.2020 - 03.2021
- Supervised daily operations, ensuring adherence to food safety and quality standards.
- Trained and mentored new team members, improving service efficiency and team cohesion.
- Coordinated shift schedules, optimizing staff coverage during peak hours to enhance customer experience.
- Implemented process improvements that streamlined workflow, resulting in reduced wait times for customers.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and enhancing satisfaction.
Education
High School Diploma -
Lincoln Academy
Kansas City, KS02-2014
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Cleanliness
- Order taking
- Cash register operation
- Team leadership
- Espresso machine operation
- Beverage preparation
- Food preparation
Timeline
Barista
Dunkin
01.2026 - 08.2026
Sales Associate
Walmart
06.2024 - 01.2026
Barista
Dunkin
03.2021 - 05.2023
Shift Leader
Slims Chicken
02.2020 - 03.2021
High School Diploma -
Lincoln Academy