Elizabeth Lopez
Whittier,CA
Summary
Talented Community Instructor experienced in educational settings working with students from diverse cultural, economic and educational backgrounds. Detail-oriented planner combining structured learning experiences with activities designed for each developmental stage. Committed to promoting intellectual, emotional, physical and social growth of clients.
Overview
7
7
years of professional experience
Work History
Community Instructor
Good Living Community Services
10.2022 - Current
- Helping adult individuals with developmental disabilities access their community resources and reach their life goals.
- Instructors work one-to-one with individuals between the ages of 15 to 60 years old.
- We provide client support to their specific needs.
- Working directly with the client integrating them to the community and assist in maintaining a positive experience in the community.
Customer Representative
Ebiz Global
03.2021 - 10.2022
- Responsible for any inbound/outbound calls and emails
- Required to have problem solving abilities, communication, and follow up skills
- Need to record every transaction onto an accounting software
- Keeping paperwork organized by filing accordingly.
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Part-Time Key Holder
JOANN Fabrics And Crafts
04.2019 - 03.2021
- Assisted customers with any questions or concerns
- As a part time manager, I made sure I’m being productive throughout my shift; completing tasks.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Engage with customers, asking about their project and making sure they are leaving satisfied.
Student Ambassador
California State University
07.2016 - 06.2017
- Worked with high school counselors to recruit students to CSULA, review student eligibility and follow up with their applications
- Attended College fairs and conducted presentations/workshops.
- Answered questions from visitors and potential students about university life.
Education
Business Administration
California State University - Los Angeles
Los Angeles, CAHigh School Diploma -
Bell Senior High School
Bell, CA06.2015
Skills
- Communication Skills
- Enthusiastic
- Detail Oriented
- Customer Service
- Follow up
- Problem Solving
- Basic Math Skills
- Excel
- Word
Languages
Spanish
Native or Bilingual
Timeline
Community Instructor
Good Living Community Services
10.2022 - Current
Customer Representative
Ebiz Global
03.2021 - 10.2022
Part-Time Key Holder
JOANN Fabrics And Crafts
04.2019 - 03.2021
Student Ambassador
California State University
07.2016 - 06.2017
Business Administration
California State University - Los Angeles
High School Diploma -
Bell Senior High School
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