Roselida Albarran
Moriches
Summary
Experienced in customer service with a track record of addressing and resolving inquiries to ensure high customer satisfaction. Proficient in problem-solving and effective communication, known for efficient transaction processing and excellent service. Skilled in enhancing customer satisfaction and streamlining operations in fast-paced environments. Demonstrated proficiency in cash handling, banking software, with strong attention to detail and communication skills.
Overview
7
7
years of professional experience
Work History
Community Instructor
Developmental Disabilities Institute
01.2025 - Current
- Supervision of children with severe autism
- Enforce routine and ADLs
- Communication
- Meal prep and light housekeeping
- Collaborated with interdisciplinary teams to assess participant progress and adapt strategies as needed.
Professional Dog Bather
Bark Ave Bath & Biscuit
12.2024 - Current
- Customer service
- Problem solving
- Dog bathing
- Groom prep (ears, nails, brush and blow out, sani, rough cut)
Caregiver/Companion
Senior Helpers
04.2024 - Current
- Assisted with medication management, ensuring adherence to prescribed schedules and health protocols.
- Transportation to appointments
- Provided personalized care and support to clients, enhancing their daily living experiences.
Childcare Worker
SCO Family Services
05.2024 - 12.2024
- Supervision of mentally disturbed adolescent girls
- Enforce routine and ADLs
- Assist/supervise with everyday tasks
- Implemented individualized care plans to address unique needs of each child.
DSP
EPIC Long Island
01.2024 - 05.2024
- Implemented individualized care plans, promoting independence and personal growth among clients.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Manager
Lakeside grooming
08.2020 - 04.2024
- Cash handling
- Developed strong relationships with clients, fostering loyalty through exceptional service delivery.
- Managed scheduling for staff and appointments, optimizing resource allocation across services.
- Analyzed customer feedback to identify trends and drive strategic improvements in service offerings.
- Store management
- Oversaw daily grooming operations, ensuring high standards of pet care and customer satisfaction.
Cashier
King Kullen
01.2019 - 02.2020
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to improve workflow.
- Processed customer transactions efficiently, ensuring accuracy and timely service.
- Managed cash register operations, including balancing drawers and handling discrepancies.
Education
Associates - Accounting
Suffolk County Community College
Brentwood, NY12-2025
Advanced Regents Diploma -
Bellport High School
01.2019
Skills
- Completed TCI & SCIP training
- Certified in CPR & First Aid
- Proficient in Spanish
- Experienced with supervising and management
- Proficient in Microsoft Word, PowerPoint, Excel, and Access
- Data entry
- Complaint resolution
- Payment processing
Languages
Spanish
Full Professional
Timeline
Community Instructor
Developmental Disabilities Institute
01.2025 - Current
Professional Dog Bather
Bark Ave Bath & Biscuit
12.2024 - Current
Childcare Worker
SCO Family Services
05.2024 - 12.2024
Caregiver/Companion
Senior Helpers
04.2024 - Current
DSP
EPIC Long Island
01.2024 - 05.2024
Manager
Lakeside grooming
08.2020 - 04.2024
Cashier
King Kullen
01.2019 - 02.2020
Associates - Accounting
Suffolk County Community College
Advanced Regents Diploma -
Bellport High School
Similar Profiles
Tamia M. RowlandTamia M. Rowland
Assistant Manager at Developmental Disabilities Institute, DDIAssistant Manager at Developmental Disabilities Institute, DDI
Emily VezziEmily Vezzi
Special Education ABA Teacher at Developmental Disabilities InstituteSpecial Education ABA Teacher at Developmental Disabilities Institute
Megan PlanteMegan Plante
Special Education Pre-K Teacher at Developmental Disabilities InstituteSpecial Education Pre-K Teacher at Developmental Disabilities Institute
Leonard GaddyLeonard Gaddy
File Maintenance Manager at Dr. Avery SchinerFile Maintenance Manager at Dr. Avery Schiner
Loriann SheltonLoriann Shelton
Senior Vice President CFO COO at Voxx International CorporationSenior Vice President CFO COO at Voxx International Corporation