Elizabeth Lopez
Napa, California,California
Summary
Proven track record at Petco, enhancing customer satisfaction through exceptional service and accurate transaction handling. Demonstrated ability to solve complex problems and train staff, increasing efficiency by 30%. Known for reliability and strong work ethic, I excel in customer assistance and time management, making significant contributions to team success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cashier and Animal
Petco
3284 Jefferson St, Napa, CA
07.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Napa High School
Napa, CASkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Product Knowledge
- Complex Problem-Solving
- Staff Training
- Daily Reporting
- Reports and documents
- Honest and Dependable
- Reliable and Responsible
Languages
Spanish
Native or Bilingual
Timeline
Cashier and Animal
Petco
07.2022 - Current
High School Diploma -
Napa High School