Willow Cushman
Hillsdale
Summary
Resourceful animal care technician with experience in grooming and customer service. Skilled in problem-solving and attention to detail, ensuring high standards of pet welfare and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
cashier and animal tech
Petsmart
Hudson
01.2024 - 02.2026
- Processed customer transactions using point-of-sale systems efficiently.
- Ensured organized and clean checkout areas to enhance customer satisfaction.
- Resolved customer complaints with professionalism and empathy during interactions.
- Provided expert guidance on pet care products and services to support informed purchasing decisions.
- Collaborated with team members to restock shelves and merchandise displays.
- Maintained animal enclosures to ensure cleanliness and comfort.
- Assisted in administering medications and treatments to animals.
- Observed animal behavior and health to identify potential issues early.
groomer
Petsmart co.
Hudson
01.2024 - 02.2026
- Groomed dogs using clippers and shears for cleanliness and aesthetics.
- Bathed pets using appropriate shampoos and conditioners for skin health.
- Conducted nail trimming and ear cleaning to maintain pet hygiene.
- Engaged with pet owners to clarify grooming preferences and address concerns, ensuring satisfaction.
- Maintained a clean workspace and sanitized tools after each grooming session.
- Recorded pet behavior and health issues during grooming appointments to inform owners and promote pet welfare.
- Processed cash transactions accurately, enhancing customer experience during payment.
Barn and Kennel tech
Pets alive
Middletown
07.2023 - 10.2023
- Monitored animals closely for distress or illness, ensuring immediate reporting to supervisor.
- Provided daily animal care through feeding, watering, and cleaning cages to ensure health and wellbeing.
- Facilitated socialization and exercise by engaging pets in playtime sessions, enhancing their emotional wellbeing.
- Conducted regular inspections of kennels for health hazards and maintenance issues.
- Assisted with grooming, bathing, and hoof care across various horse breeds.
- Ensured cleanliness in horse stalls, grooming areas, and paddocks to promote a safe and hygienic environment.
- Managed laundry and implemented sweeping and disinfection protocols consistently.
park ranger
Yogi Bear's Jellystone Camping Resort
Gardiner
04.2023 - 06.2023
- Guided guests in selecting camping sites and addressing reservation inquiries to enhance visitor experience.
- Enforced park rules and regulations to ensure visitor safety.
- Ensured cleanliness of park facilities and communal areas to promote a welcoming environment.
- Managed traffic flow during special events and directed drivers to parking lots to optimize visitor access.
- Collaborated with team members to organize park events and activities.
- Assessed damage caused by weather conditions or natural disasters in the park area.
- Transported firewood to designated campsites for guest use.
Education
High School Diploma -
Valley Central Highschool
Montgomery, NY06-2022
Skills
- Animal care
- Grooming techniques
- Point-of-sale operation
- Cash handling
- Inventory management
- Product knowledge
- Customer service
Affiliations
- In house grooming
- Building and cleaning
- Customer services
- Farm management and training
Certification
- Cpr Certified
Timeline
cashier and animal tech
Petsmart
01.2024 - 02.2026
groomer
Petsmart co.
01.2024 - 02.2026
Barn and Kennel tech
Pets alive
07.2023 - 10.2023
park ranger
Yogi Bear's Jellystone Camping Resort
04.2023 - 06.2023
High School Diploma -
Valley Central Highschool