Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Loya

Summary

Experienced healthcare professional dedicated to delivering exceptional patient care. Skilled in providing compassionate, patient-centered support while collaborating effectively with medical teams in fast-paced environments. A dependable and adaptable team player committed to meeting evolving patient needs and achieving high-quality outcomes.

Overview

5
5
years of professional experience

Work History

Patient Care Technician (PCT)

Mindful Health Solutions
Roseville, CA
11.2024 - 02.2026
  • Monitored patient vital signs and reported changes to the healthcare team
  • Documented patient information accurately in electronic health records such as Nextgen and Excel
  • Collaborated with healthcare team to develop and implement individualized patient care plans.
  • Enhanced patient satisfaction by providing compassionate and attentive care

Barista

Peet’s Coffee
Roseville, CA
12.2023 - 11.2024
  • Prepared high-quality espresso beverages, ensuring consistency and adherence to Peet's standards.
  • Provided exceptional customer service, resolving complaints promptly to enhance guest satisfaction.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Implemented upselling strategies, increasing sales of specialty items through effective communication skills.

Program Intern

NICOS Chinese Health Coalition
San Francisco, CA
06.2024 - 09.2024
  • Assisted in organizing and facilitating workshops
  • Supported team members in project management and coordination tasks
  • Created and developed new templates and tracking systems using Excel, Google Docs, etc

Front Of House Team Member(FOH)

Mamahuhu
San Francisco, CA
05.2022 - 10.2023
  • Memorize menu and offered discerning recommendations, remained steps ahead of patrons’ needs and desires, and accurately gauged the level of interest in conversation and small talk
  • Delivered exceptional customer service in fast-paced dining environment.

Hostess

Lazy Dog Restaurant & Bar
Roseville, CA
04.2021 - 02.2022
  • Managed guest seating arrangements to optimize flow and minimize wait times.
  • Fostered positive guest experiences through effective communication and problem-solving skills.

Education

Bachelor of Science - Public Health

San Francisco State University
San Francisco, CA
05-2024

Skills

  • Fluent in Spanish
  • CPR certification
  • Vital signs monitoring
  • Medical terminology
  • Strong Verbal Communication

Timeline

Patient Care Technician (PCT)

Mindful Health Solutions
11.2024 - 02.2026

Program Intern

NICOS Chinese Health Coalition
06.2024 - 09.2024

Barista

Peet’s Coffee
12.2023 - 11.2024

Front Of House Team Member(FOH)

Mamahuhu
05.2022 - 10.2023

Hostess

Lazy Dog Restaurant & Bar
04.2021 - 02.2022

Bachelor of Science - Public Health

San Francisco State University