Elizabeth Lucas
Valders,WI
Summary
Outgoing and personable professional with several years of experience in food service establishments driven by customer satisfaction. Dependable and flexible individual employs strong problem-solving and time management skills. Integrates personal connection to customers with discipline and expertise in food preparation and service.
Overview
3
3
years of professional experience
Work History
Event Caterer
University of Wisconsin Stevens Point
Stevens Point, WI
10.2022 - Current
- Created attractive buffet displays for catering events, ensuring that all foods were properly arranged and labeled.
- Maintained cleanliness of catering equipment and work areas throughout the duration of an event.
- Set up banquet tables with appropriate linens, china, glassware, silverware, condiments, decorations.
- Ensured compliance with health department regulations regarding food handling and storage at all times.
- Provided excellent customer service by promptly responding to guests' inquiries or complaints during events.
- Monitored inventory levels of all food items needed for catering events and restocked when necessary.
- Managed staff members assigned to caterings events; provided guidance on proper procedures for setup and cleanup operations.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Waitress
Lynn Shoven
Elkhart Lake, WI
03.2022 - Current
- Answered questions about menu items, ingredients, and pricing.
- Participated in team meetings to discuss new menu items or changes in policy.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Childcare Provider
Kiel Area School District
Kiel, WI
09.2021 - 05.2022
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Encouraged positive interactions between children by providing supervision at all times.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Implemented discipline strategies when needed while ensuring the safety of all students.
Education
Health Sciences
University of Wisconsin, Stevens Point
Stevens Point, WISkills
- Schedule Management
- Sales
- Writing
- Problem-solving aptitude
- Accountability
- Active Listening
- Collaboration
- Communication
- Compassion
- Conflict Resolution
- Handling Pressure
- Relationship Building
- Strong Work Ethic
Affiliations
- Volunteer for the Marshfield Clinic Health System. As a member of the community connections team, I assisted individuals in finding adequate resources to fulfill a variety of health compromising needs
- Participant in multiple research studies that aim to understand health-related trends, specifically during physical activity, in physically or mentally disabled individuals of all ages
Accomplishments
- Sol Sepsenwol Human Physiology Scholarship
A scholarship available to a student based on their outstanding performance in the human physiology course biology 385.
- Wisconsin Academic Excellence Award
Timeline
Event Caterer
University of Wisconsin Stevens Point
10.2022 - Current
Waitress
Lynn Shoven
03.2022 - Current
Childcare Provider
Kiel Area School District
09.2021 - 05.2022
Health Sciences
University of Wisconsin, Stevens Point
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