Elizabeth Lucey
Parma,OH
Summary
Proven Customer Service Specialist, adept in complaint handling and multi-tasking, excelled at Answering Cleveland INC by delivering exceptional service to over 100 customers daily. Skilled in typing at 65 wpm, consistently maintained high productivity and quality standards. Demonstrates a positive attitude and a commitment to customer satisfaction, setting a benchmark in customer support excellence.
Overview
12
12
years of professional experience
Work History
Customer & Answering Service Representative
Answering Cleveland INC
08.2022 - 10.2024
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained productivity and quality standards at all times.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than [Number] customers each day.
Customer and Answering Service Rep
Tasco Inc.
05.2012 - 04.2022
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained productivity and quality standards at all times.
Education
Associate of Arts - Business Communications, Nursing, English 1 And
CCC West
Parma Heights, Oh06-1982
Skills
- Complaint Handling
- Account Updates
- Ability to multi-task
- Type 65 wpm
Timeline
Customer & Answering Service Representative
Answering Cleveland INC
08.2022 - 10.2024
Customer and Answering Service Rep
Tasco Inc.
05.2012 - 04.2022
Associate of Arts - Business Communications, Nursing, English 1 And
CCC West
Similar Profiles
Kari ConleyKari Conley
Inbound Call Center Agent at Answering Service, Medical Answering Services, LLCInbound Call Center Agent at Answering Service, Medical Answering Services, LLC
Kelly FrenchKelly French
WFH Customer Service Agent at Client Care After Hours Answering ServiceWFH Customer Service Agent at Client Care After Hours Answering Service
Cherish MarshallCherish Marshall
Remote Telephone Operator at Ring Savvy Answering LegalRemote Telephone Operator at Ring Savvy Answering Legal
Camaly GuerraCamaly Guerra
Intern Hairstylist at Always In Style SalonIntern Hairstylist at Always In Style Salon
David KriegerDavid Krieger
Robotics Engineer at PPGRobotics Engineer at PPG