Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elizabeth Lugo

Denton,TX

Summary

Motivated and eager-to-learn worker with a strong work ethic and a passion for gaining new skills across different roles. A fast learner who adapts quickly, takes responsibility seriously, and is always on time. Dedicated to continuous growth and expanding my experience beyond just one area. Ready to contribute and make a positive impact in any workplace.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader/Cashier

Huskysno
02.2025 - 08.2025
  • Developed and implemented comprehensive training programs for new hires, ensuring consistent onboarding and knowledge transfer
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Created performance metrics and tracked key indicators to evaluate individual and team performance
  • Trained new employees on closing processes, including cash handling, inventory reconciliation, and security protocols

Cashier Team Lead

Wingstop Restaurant
08.2023 - 01.2024
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
  • Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers

Shift Leader

Great Wraps
03.2022 - 05.2023
  • I was a cashier at the beginning, then I became the toppings person as well as fryer person then lastly I became to be the person on grill & also a shift leader. I was always on time and respected & respectful
  • Trained and supervised a team of cashiers to ensure efficient checkout processes and exceptional customer experiences
  • Resolved customer complaints or issues regarding refunds or exchanges promptly and professionally
  • Assisted in training new hires on proper cash handling procedures, company policies, and customer service standards

Private Tutor/Special Needs Nanny

Ramirez Family
05.2021 - 08.2021
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Met with parents to discuss student progress and address concerns.
  • Used positive reinforcement, repetition, and review to help students master challenging material.
  • Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.

Education

High School Diploma - Communication Sciences & Disorders (College)

Texas Woman's University
Denton, TX
09.2025

High school diploma -

Ben Davis High School
Houston, TX
05.2025

Skills

  • Babysitting
  • Spanish
  • Customer service
  • Sales
  • Cooking
  • Cash handling
  • Cashiering
  • Food Service
  • Shift Management
  • Assistant coaching (4 years)
  • Problem-solving
  • Strong verbal and written communication
  • Training assistance
  • Assigning work

Certification

  • Driver's License
  • OSHA 10

Timeline

Shift Leader/Cashier

Huskysno
02.2025 - 08.2025

Cashier Team Lead

Wingstop Restaurant
08.2023 - 01.2024

Shift Leader

Great Wraps
03.2022 - 05.2023

Private Tutor/Special Needs Nanny

Ramirez Family
05.2021 - 08.2021

High School Diploma - Communication Sciences & Disorders (College)

Texas Woman's University

High school diploma -

Ben Davis High School

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Elizabeth Lugo