Yanees Muhammad
Phoenix
Summary
A highly motivated and dedicated student pursuing a Bachelor of Science in Air Transportation Management at Arizona State University. Recognized for exceptional persistence, a strong work ethic, and a genuine passion for the aviation industry. Demonstrates the ability to adapt quickly, think critically, and excel in high-pressure environments. Committed to continuous learning, professional excellence, and contributing meaningfully to team success. Actively seeking opportunities to grow, innovate, and make a lasting impact within the aviation and transportation sectors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader/Cashier
Haagen Dazs
12.2023 - Current
- I served customer food and drinks, costumer service, cleaning the store counters,floor, etc. Cashier. Resolve upset customers . Train new crew. Lead shifts.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Server
Ridges At Peoria Senior Living
01.2021 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cashier/Customer Service
McDonald's
10.2019 - 02.2021
- Cashier - Collected payments, Cashed people out. Helped customers , took orders. I trained new employees.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Air transportation management
Arizona State University-Polytechnic
Mesa, AZ05-2028
High school diploma or GED - undefined
South Mountain High School
05.2024
Skills
- Food Service
- Communication Skills
- Cleaning Experience
- Kitchen Experience
- Customer Service
- Food Preparation
- Babysitting (8 years)
- Cashiering
- Time and task management
- Decision making and problem solving
- Team leadership
- Strong work ethic
Certification
- Driver's License
- CPR license
- Food handlers
- Student Pilot License
Characteristics
- Dependability & Reliability
- Adaptable
- Team-Oriented Mindset
- Emotional Intelligence
- Strong Communication Skills
- Natural Leader
- Persistent
- Self-motivated
- Honest
Timeline
Shift Leader/Cashier
Haagen Dazs
12.2023 - Current
Server
Ridges At Peoria Senior Living
01.2021 - 10.2022
Cashier/Customer Service
McDonald's
10.2019 - 02.2021
High school diploma or GED - undefined
South Mountain High School
Bachelor of Science - Air transportation management
Arizona State University-Polytechnic
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