Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 60 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.
Overview
19
19
years of professional experience
1
1
Certification
Work History
FC Associate L1
Amazon
Middleboro, MA
11.2022 - 06.2024
Followed procedures at all times for personal and team safety.
Maintained compliance with company safety policies and called violations to attention of management.
Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
Flex Inspector
Tech-Etch Inc.
Plymouth Ma
06.2018 - 10.2022
Prepared reports detailing findings of inspections, investigations, and tests.
Ensured compliance with industry regulations through meticulous attention to detail during inspections.
Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
Upheld codes and regulations governing materials, processes, and procedures.
Certified Yard Switcher
FedEx
Middleboro, MA
10.2015 - 05.2018
Conducted daily inspections of assigned equipment, reporting any issues or malfunctions for timely resolution before impacting workflow efficiency.
Demonstrated adaptability by adjusting quickly to changes in work demands due to shifting priorities or unforeseen circumstances within the yard environment.
Increased on-time deliveries by prioritizing urgent shipments and ensuring efficient loading/unloading processes.
Supported effective communication between departments by acting as a liaison between transportation, logistics, and warehouse teams.
Relief Manager
Sodexo Corporate Services
Canton, MA
09.2010 - 10.2015
Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets.
Spearheaded initiatives for continuous process improvements, resulting in more efficient operations across various departments.
Acted as a liaison between store management and staff, ensuring seamless communication of important information at all times.
Coordinated special events within the store location to generate interest from customers while promoting brand awareness.
Conducted regular financial audits to maintain accurate records and identify areas for improvement.
Answered customer questions and provided immediate assistance to deliver exemplary service.
Dining Room Manager
Picadillly Pub
Franklin Ma
03.2005 - 09.2010
Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
Greeted guests, sat at tables and brought orders to assist front of house staff.
Resolved guest complaints promptly and professionally, turning potentially negative experiences into positive ones.
Trained new hires on restaurant policies, procedures, and best practices, fostering a culture of excellence within the team.
Developed strong relationships with guests, resulting in a high rate of repeat clientele.
Assisted in budget development for the dining room department by analyzing past trends and making informed projections for future needs.
Education
Certification - Management Trainee Program Certification