Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Luna

Newman ,CA

Summary

Driven warehouse manager with 6 years experience.

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

7
7
years of professional experience

Work History

Warehouse Operations Area Manager

Amazon
Tracy, CA
10.2013 - 10.2020
  • Ensuring highest levels of safety, quality, customer experience.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Lead, mentored, and developed team of 500 ambassadors and 800 associates while running learning department.
  • Launched 3 new buildings while working directly with launch teams PCA1,SMF1,SCK3.
  • Coordinated with regional teams, general manager and senior teams to ensure process improvement are being followed and AMXL standards are being met.
  • Strategic planning and forecasting for week to week work flow.
  • Coordinated directly with hiring director to ensure we have correct numbers of associate that will be onboarding weekly.
  • Coordinated with learning and safety teams to ensure PIT safety.
  • Coordinated with area managers on different shifts to balance labor to ensure balanced and efficient shift while meeting process goals.
  • Lead A3 safety projects to ensure associates are safely trained on tote runner process and ensure all counterparts on every shift are trained to ensure safety of associates.
  • Held best ICQA DPMO out of CAP managers for 1 year.
  • Consistently held 117% learning curve for all my teams while overseeing CAP.
  • Managed 9 different process paths which included 88 associates and 2 process assistants in each area.
  • Building and executing productivity plans by reviewing work forecasts , determining productivity requirements, and balance labor allocations.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Proved successful working within tight deadlines and fast-paced atmosphere

Education

GED -

Newman Adult School
Newman CA

Skills

  • Leading large teams of 100 associate
  • Continuous Improvements
  • Hiring and Training
  • Daily Logs
  • Collaborative Team Work
  • Shipping and Receiving
  • Warehouse Safety Programs
  • Forklift Operation
  • Coaching and Motivation
  • Lean Kaizen
  • OSHA Standards
  • Owner of Women Affinity Group
  • Owner of Safety Teams
  • Owner of Amazon Cares
  • Owner of associate engagement SMF1
  • Inbound and Outbound operations expertise
  • Operations Management
  • Quality Assurance

Timeline

Warehouse Operations Area Manager

Amazon
10.2013 - 10.2020

GED -

Newman Adult School

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Elizabeth Luna