Elizabeth Luttrell
Tucson,AZ
Summary
Mature individual offering a transferable skill set. Adapts easily to new situations, company cultures, and work processes. Honest and ethical employee. Works well under presser and is a strong team player.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Trainer
Freddy's Frozen Custard & Steakburgers
Tucson
01.2024 - Current
- Developed training materials for new team members at Freddy's Frozen Custard.
- Conducted hands-on training sessions for staff in customer service techniques.
- Facilitated onboarding processes to integrate new hires smoothly into operations.
- Monitored employee performance to ensure adherence to company standards.
- Collaborated with management to identify training needs and gaps in skills.
- Adapted teaching methods according to the needs of individual learners or groups.
- Recommended changes or improvements in existing training processes as needed.
Barista
Dunkin' Donuts
Tucson, USA
08.2022 - 11.2023
- Pleasantly interacted with customers during hectic periods to promote a positive work environment
- Controlled line and crowd with quick, efficient service
- Cleaned counter, machines, utensils, and seating areas daily
- Listened carefully to customers request and created personalized, delicious beverages
- Trained new team members with positive reinforcement and respectful communication and feedback
Car Parker
pima county fair grounds
pima county fair grounds, USA
04.2019 - 12.2021
- Cooperated with all team members to provide top service to internal and external customers.
- Greeted visitors and guests in welcoming and friendly manner
- Provided customers with directions and information about amenities and services.
- Reduced traffic efficiently by assisting cars to vacate premises.
- Responded to all guest and visitor inquiries, and resolved complaints accordingly.
Education
Phlebotomy
Pima Medical Institute
10.2025 - 01.2026
HS diploma -
Andrada polytechnic
Tucson, AZ 07.2016 - 05/2020
Skills
- Time management
- Critical thinking
- Task prioritization
- Customer service and support
- Employee training
- Specimen handling
- Communication skills
- First aid
- Payment collection
Certification
- CPR
Timeline
Phlebotomy
Pima Medical Institute
10.2025 - 01.2026
Trainer
Freddy's Frozen Custard & Steakburgers
01.2024 - Current
Barista
Dunkin' Donuts
08.2022 - 11.2023
Car Parker
pima county fair grounds
04.2019 - 12.2021
HS diploma -
Andrada polytechnic
07.2016 - 05/2020