Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Maldonado

Phoenix,AZ

Summary

I wish to care and provide the needs of residents or patients while respecting and maintaining their privacy and rights. I want to learn and become well versed in my career while I work to achieve my bachelor’s degree in nursing.

Overview

6
6
years of professional experience

Work History

Phlebotomist

LabCorp
03.2024 - Current
  • Data entry front desk, excellent customer service with patients.
  • Processing and aliquoting specimens to ship to the main lab for testing.
  • Patient registration at kiosk as well with out employment drug screening.
  • Multitasking in all areas as needed.

Phlebotomist

Ccl
05.2022 - 01.2023
  • Mobile throughout my limits in the City of Phoenix
  • Working with a wide variety of patients from small children to elderly
  • Worked in a very fast paced environment, great customer service and very happy working with others
  • Learning each day from each patient
  • Always having a good conversation with each patient, helping and answering each question

Solar Sales Consultant

Meraki Solar Solutions
09.2021 - 02.2022
  • As a customer service representative, I developed the skills that enabled me to effectively listen to a customer’s complaint, decipher what the problem is, and efficiently work towards a resolution that would provide the customer satisfaction
  • I also had the pleasure of being a sells team lead, I would track the number of sells my team would make, set up goals for the day, week, and month

Intake Coordinator (Scheduler)

Primebody
07.2021 - 02.2022
  • With my knowledge of medical procedures, diagnosis, and understanding the health care terminologies; I had advanced my career with pre-certifying procedures for providers with Primebody
  • My requirements was to now check procedure and diagnosis to verify if medical review was needed or not
  • Often times when medical review was needed, I had; built cases and assigned to the dedicated nurse
  • I would set and expectation for turnaround time
  • I would also reach out to nurses via email to advise them about status changes on a case or about an incoming case
  • While assisting with these tasks I had also provided customer service to the providers and helped with setting up cases, providing case numbers; also the advise about clinicals and further forms to fill out to make the case go efficiently
  • I had also improved my skills with office word; excel and one note

Phlebotomist Technician

Labcorp
01.2020 - 07.2021
  • Worked in a very fast paced environment, great customer service and very happy working with others
  • Learning each day from each patient
  • Always having a good conversation with each patient, helping and answering each question

Loan Officer

Cash Time Loan Centers
01.2019 - 01.2020
  • Have more experience and great customer service, as well with phone calls learned how to talk to a customer over phone and be patient
  • Learn as well how to try my best to give a answer to any question a customer has
  • Great working with others

Education

High School -

Estrella High School
Phoenix, AZ

Phlebotomist -

Pima Medical Institute
Phoenix, AZ
03.2020

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • HIPAA compliance
  • Patient confidentiality
  • Specimen labeling procedures
  • Patient support
  • Data entry
  • Specimen preparation
  • Paperwork processing

Timeline

Phlebotomist

LabCorp
03.2024 - Current

Phlebotomist

Ccl
05.2022 - 01.2023

Solar Sales Consultant

Meraki Solar Solutions
09.2021 - 02.2022

Intake Coordinator (Scheduler)

Primebody
07.2021 - 02.2022

Phlebotomist Technician

Labcorp
01.2020 - 07.2021

Loan Officer

Cash Time Loan Centers
01.2019 - 01.2020

High School -

Estrella High School

Phlebotomist -

Pima Medical Institute

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Elizabeth Maldonado