Elizabeth Mamot
Amherst,NY
Summary
Service oriented travel, sales and hospitality professional. Excellent administrative skills and experience working and volunteering for well-known agencies. Proven expertise in community and customer service, time management and in problem-solving. Providing exceptional service and quality obtained from years of hands-on industry experience. Seeking to maintain a rewarding full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Chair
Taste Of Buffalo
10.2022 - 10.2023
- Planned and oversaw meetings in accordance with governing documents
- Led organization in setting goals and strategies
- Established and maintained safety, risk and evacuation plans to identify and minimize potential risks
- Coordinated efforts between board members, committees, executive staff ,advisors,external vendors and partners,local government, local and federal law enforcement agencies
- Engaged in public relations activities such as speaking engagements or media interviews to promote event awareness
Brand Ambassador/2023 Chair
Taste Of Buffalo
10.2023 - Current
- Conducted polished interviews with media professionals to answer questions and encourage positive public perception
- Advocated for organizational mission through professional communication strategies and planned public appearances
- Shared message of company with general public through traditional media and social media platforms
- Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media
Owner/Travel Professional
Aventra, LLC.
10.2020 - Current
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
Education
GED -
Kenmore East Senior High School
Tonawanda, NY05.2001
Skills
- Emergency planning and preparedness
- Cleanliness and sanitation
- Hospitality service expertise
- Food and beverage preparation
- Public speaking
Timeline
Brand Ambassador/2023 Chair
Taste Of Buffalo
10.2023 - Current
Chair
Taste Of Buffalo
10.2022 - 10.2023
Owner/Travel Professional
Aventra, LLC.
10.2020 - Current
GED -
Kenmore East Senior High School
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