Summary
Overview
Work History
Education
Skills
Timeline
Generic

ELIZABETH MARINO

Thousand Oaks,CA

Summary

Esthetics professional prepared with valuable experience in skincare and customer service. Proven ability to tailor treatments to individual needs and enhance client satisfaction. Known for strong team collaboration and achieving excellent results with flexibility and reliability. Skilled in various skincare techniques and maintaining professional demeanor.

Overview

19
19
years of professional experience

Work History

Esthetician

Spa Relais-Westlake Village Inn
03.2023 - Current
  • Customize skincare regimens for clients based on their individual needs and concerns.
  • Educate clients on proper skincare routines and provided guidance on at-home maintenance between appointments.
  • Utilize various tools and equipment such as LED light therapy, hydrodermabrasion, radio frequency, etc.
  • Assist in retail sales by recommending appropriate skincare products based on their individual needs and concerns.
  • Earned recognition for 'Employee of the Month' for my hard work and willingness to help others.
  • Cultivate a relaxing and luxurious atmosphere for each client to fully be immersed in the experience.

Medical Esthetician

Ruth Swissa
08.2022 - 03.2023
  • Demonstrated expertise in analyzing skin conditions and recommending appropriate treatments and products.
  • Familiar with different types of peels including Perfect Derma Peel and BioRePeel.
  • Suggested post-treatment care instructions to clients to optimize treatment results and minimize potential side effects.
  • Experience with several products lines: Alastin, SkinMedica, Neocutis, and Skinceuticals.
  • Performed micro-needling, micro-current and derma planning with precision and minimal discomfort for the client.

Medical Billing Specialist

Stat Electronic Billing Service
06.2014 - 05.2016
  • Worked with six local OBGYN offices by posting and adding charges to be billed to the proper insurance company based on patients benefits.
  • Determined prior authorizations for medication and out patient procedures.
  • Contacted patients for unpaid claims for HMO, PPO, and private accounts.
  • Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.

Esthetician/Office Manager

Ruth Swissa
10.2009 - 11.2013
  • Personal assistant to Ruth Swissa.
  • Manage daily operations of medical spa, including client requests and emails, appointments, ordering of office and spa supplies.
  • Oversaw the schedule and personal needs for the in office plastic surgeon.
  • Explained to clients all the different types of services, costs and downtime involved with each service offered at the spa.
  • Performed different facial treatments including deep clean facial, teen facials, anti-aging facials, waxing, peels and microdermabrasion.
  • Maintained inventory levels by monitoring stock levels regularly and placing orders as needed.
  • Resolved customer complaints or issues promptly, ensuring a positive resolution and maintaining client loyalty.
  • Collaborated with local businesses and TV stations for promotional events or partnerships.

Realtor

Realty Northwest
11.2006 - 09.2009
  • Managed several development and subdivision projects.
  • Coordinated with all state and local organizations for proper land development.
  • Duties included arranging surveying of the property, septic approval, water, DEQ approval and evaluation of proper land use.
  • Facilitated property development for Plum Creek Timber Co., one of the largest privately owned land and timber companies in the United States.
  • Demonstrated strong customer service through client retention and an increase in client base.
  • Consulted with buyers and sellers on current market status, related to pricing for both residential and land markets.

Education

BA - Communication Studies

University of Montana
Missoula, MT
05.2002

Skills

  • Professionalism
  • Excellent Customer Service
  • Lover of Skincare
  • Enjoys Helping Others
  • Always Willing to Learn
  • Customized skincare plans
  • Multitasking and organization
  • Anti-aging treatments
  • Advanced facials specialist
  • Manual lymphatic drainage
  • Ultrasonic skin scrubber
  • Radiofrequency skin tightening
  • Facial massage techniques

Timeline

Esthetician

Spa Relais-Westlake Village Inn
03.2023 - Current

Medical Esthetician

Ruth Swissa
08.2022 - 03.2023

Medical Billing Specialist

Stat Electronic Billing Service
06.2014 - 05.2016

Esthetician/Office Manager

Ruth Swissa
10.2009 - 11.2013

Realtor

Realty Northwest
11.2006 - 09.2009

BA - Communication Studies

University of Montana

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