Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Martelly

Ocoee,FL

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Market Place
03.2024 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean and organized store environment, enhancing overall shopping experience for customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Answered questions about store policies and addressed customer concerns.
  • Managed efficient cash register operations.

Sale Associate

Wawa
10.2020 - Current
  • Worked well in team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in team environment.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Receptionist

Celebration Pediatric Dentistry
01.2022 - 09.2022
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Cashier

Bravo
01.2017 - 01.2021
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Certify Dental Assistant -

Concorde Career Institute - Orlando
Orlando, FL
12.2021

High School Diploma -

West Orange High School
Winter Garden, FL
05.2019

Certify CNA and Patient Care Assistant -

Westside Tech
Winter Garden
05.2019

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Reliability and punctuality
  • Flexible Schedule
  • Phone Etiquette
  • Interpersonal and written communication
  • Cross-selling techniques
  • Retail merchandising expertise
  • Reliable and Responsible
  • Strong Communication and Interpersonal Skills
  • Cash Handling

Certification

  • Licensed Insurance Agent/Broker - Florida Department of Insurance.
  • CPR/AED Certification
  • Certified Nursing Assistant (CNA)


Timeline

Retail Sales Associate

Market Place
03.2024 - Current

Receptionist

Celebration Pediatric Dentistry
01.2022 - 09.2022

Sale Associate

Wawa
10.2020 - Current

Cashier

Bravo
01.2017 - 01.2021

Certify Dental Assistant -

Concorde Career Institute - Orlando

High School Diploma -

West Orange High School

Certify CNA and Patient Care Assistant -

Westside Tech

Similar Profiles

CREATE PROFILE
Elizabeth Martelly