Elizabeth Martin
Navasota
Summary
Detail-oriented team leader with a strong focus on maintaining a safe and clean environment while delivering exceptional customer service. Skilled in supervising teams and training new employees to enhance operational efficiency and guest satisfaction.
Overview
1
1
Certification
3
3
years of professional experience
Work History
FOH Team Lead, BOH Team Lead
Chick-fil-A
Brenham
07.2025 - 06.2026
- Front of house, FOH, duties include: supervising 9-12 employees, counting change fund and cashier registers, completing inform, maintaining a clean and safe environment, and providing excellent customer service to our guests.
- Back of house, BOH, duties include: supervising 4-10 employees, preparing food, completing catering orders by their deadline, maintaining communication with our directors in regards to operations, and keeping the kitchen and my team in correspondence with proper food prep and safety guidelines.
Crew Member Carhop
Sonic Drive-In
Navasota
12.2023 - 07.2025
- Delivered orders and handled transactions, ensuring exceptional guest experience while representing Sonic values.
- Prepared food and beverages, maintained cleanliness, and upheld hygiene and sanitation standards to create a welcoming environment.
- Operated kitchen equipment safely and efficiently during peak hours.
Frauline, Hostess
Texas Renaissance Festival
10.2023 - 11.2024
- Provided attentive service, maintained cleanliness, and efficiently bussed tables to enhance guest experience.
- Oversaw Food Runners, managed inventory counts, recorded orders and transactions, and processed credit card transactions for restaurant tabs.
Receptionist
T&S Rv and Sport
Navasota
06.2023 - 08.2023
- Managed client calls by directing them to appropriate departments and greeted clients warmly to enhance their experience.
- Processed warranty registrations to ensure accurate and organized records for client reference.
- Supported service department by counting inventory and sorting, labeling new products to streamline organization.
Education
ASSOCIATE'S IN APPLIED SCIENCE -
Blinn College
Bryan, TX05-2028
HIGH SCHOOL DIPLOMA -
Navasota High School
Navasota, TX05-2024
Skills
- Customer Service
- Attention to Detail
- Time Management
- Cash Handling
- Team Leadership
- Task Delegation
- Employee Training
- Coaching and Mentoring
- Conflict Resolution
- Flexibility
Certification
- TX Food Handlers
- TABC
- CPR AED
Volunteer Experience
Bethel Lutheran Church,
San Benito, TX, 06/01/24 - 07/31/24
- Arranged food drives, made and delivered boxes containing different types of food for anyone in need in San Benito.
- Organized Vacation Bible Schools in hopes of reviving dying churches and offering free meals and religious lessons to underprivileged children in the San Benito and Port Isabel areas.
- Physical Labor: Teams split into groups to clean up trash, cemeteries, and homes in Los Fresnos.
LCMS Youth Gathering,
New Orleans, LA, 07/01/25 - 07/31/25
- Young Adult Volunteer / YAV: Traffic - Worked in the Convention Center traffic, answered participants' questions on where to go, and encouraged the safe and proper use of elevators, escalators, and stairs.
- Delegated tasks to my teammates and collaborated to keep the morale of the event up for the youth participating.
Timeline
FOH Team Lead, BOH Team Lead
Chick-fil-A
07.2025 - 06.2026
Crew Member Carhop
Sonic Drive-In
12.2023 - 07.2025
Frauline, Hostess
Texas Renaissance Festival
10.2023 - 11.2024
Receptionist
T&S Rv and Sport
06.2023 - 08.2023
ASSOCIATE'S IN APPLIED SCIENCE -
Blinn College
HIGH SCHOOL DIPLOMA -
Navasota High School