Elizabeth Martinez
Northglenn,CO
Summary
I am a friendly Manicurist versed in both manicures and pedicures for 13+ years. i am a Hardworking, reliable and dedicated worker. i also have experience in placing orders, overseeing staff, and handling payroll duties. i am a team player. i'm skilled in acrylic, gel and natural nail care techniques.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Professional Nail Technician
Nail Diva
02.2013 - 02.2019
- Responded to customer requests and concerns about gel application and nail art designs.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Business Owner
- Interacting with clients
- Training and monitoring staff
- Performing beauty procedures
- Ordering and replenishing supplies
- Completing accounting duties
- Adhering to hygiene standards
- Overseeing customer service
- Implemented successful mobile services
Personal Assistant
Industrial Maintenance Services Inc.
03.2010 - 02.2013
- Responsible for handling payroll
- placing orders for the parts needed for a job
- getting the tools and parts to the correct location
- handling expense reports
- monthly receipts and getting entered in their correct destination.
- Maintained appropriate filing of personal and professional destination.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
Personal Assistant
Yaya Exclusive
01.2009 - 02.2009
- event planning
- promotions
- light management
- organizational personnel
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Education
Manicure License - Nail Tech
National Beauty College
Denver, CO03.2013
High School Diploma -
Thornton High School
Denver, CO05.2002
Skills
- Training and Coaching
- Nail Art Techniques
- Schedule Maintenance
- Manicure Design
- Acrylic Nails
- Operations Leadership
- Sales Proficiency
- Financial Administration
- Appointment Management
- Public Relations
- Marketing, Office task management
- Spreadsheets
- Power point, Word, and Excel
- Customer Service
- Verbal and Written Communication
- Promotional Planning
- Service Promotion
Accomplishments
- Expanded business [Number]% with [Number] new stores and [Number] new employees.
- Reduced complaints [Number]% with new customer service strategies.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Resolved product.
- Maximized profits by reducing expenses, renegotiating contracts and streamlining operations.
- Oversaw yearly operations totaling $[Number] in revenue.
- Increased productivity by implementing multiple process improvements.
- Grew customer base [Number]% by providing first-rate service.
Certification
- Licensed nail technician-2012-present
- Manicurist License - 2014-present
Languages
sign language
Full Professional
Timeline
Professional Nail Technician
Nail Diva
02.2013 - 02.2019
Personal Assistant
Industrial Maintenance Services Inc.
03.2010 - 02.2013
Personal Assistant
Yaya Exclusive
01.2009 - 02.2009
Manicure License - Nail Tech
National Beauty College
High School Diploma -
Thornton High School
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