Elizabeth Martinez
Tucson,AZ
Summary
Experienced Residential Property Manager successful at raising occupancy rates by securing long-term tenants. Property Manager who remains accessible to residents and board members. Exhibits excellent organizational and time management skills.
Overview
2
2
years of professional experience
Work History
Property Management
Continental Community Sales
3740 N Romero Rd, Tucson Az
05.2013 - 03.2014
- Answered an average of 10+ calls per day by addressing customer inquiries, solving problems and providing new product information.
- Politely assisted customers in person and via telephone.
- Completed final move-out walk-throughs for tenants.
- Carefully screened applicants for tenancy.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Verified that all customer complaints were handled promptly and appropriately.
- Delivered emergency 24-hour on-call service for any tenant issues.
Retail Associate
Ross
4425 N Oracle Rd, Tucson Az
11.2012 - 01.2013
- Greeted customers and ascertained customers' needs.
- Stocked shelves and supplies and organized displays.
- Verified that all customers received receipts for purchases.
- Developed positive customer relationships through friendly greetings and excellent service.
Cashier
Sam's Club
4701 N Stone Ave, Tucson Az
07.2012 - 09.2012
- Described product to customers and accurately explained details and care of merchandise
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped drive sales goals and achieve monthly quotas.
Education
GED - undefined
Pima Community College
Tucson, AZ2007
Skills
- Quick learner
- Tenant and eviction laws
- Exceptional oral and written communication skills
- Customer service-focused
- Budgeting
- Financial budgeting and reporting
- Customer-oriented
- Credit card transactions
- Computer literate
- Stocking
- Motivated team player
Timeline
Property Management
Continental Community Sales
05.2013 - 03.2014
Retail Associate
Ross
11.2012 - 01.2013
Cashier
Sam's Club
07.2012 - 09.2012
GED - undefined
Pima Community College
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