Caitlin Lambert
Pearland,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Front Desk /Property Management Assistant
Express Self Storage
12.2024 - Current
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Take monthly payments from tenants.
- Schedule making
- Completed final move-out walk-throughs with tenants to identify required repairs.
Accounting Assistant
Hammer Bookkeeping
01.2019 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Server
Bubbas 33
12.2021 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant
Hobby Business Park
01.2018 - 01.2022
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Got offices ready for new tenants.
- Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
Customer Service Representative/Retail Sales Associate
Kayak Shack
05.2018 - 10.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted costumers on the water and out of the water
Education
Associate of Applied Science - Business And Healthcare Management
Brazosport College
Lake Jackson, TX12-2026
High School Diploma -
Bay Area Homeschool Academy
Friendswood, TX05-2020
Skills
- Document preparation
- True team player
- Preparing property agreements
- Knowledge in quickbooks and excel
- Customer service-focused
- Administrative support
- Quick learner
- Creative mindset
- Sales strategies
- Organization
- Scheduling appointments
- Social media marketing
Timeline
Front Desk /Property Management Assistant
Express Self Storage
12.2024 - Current
Server
Bubbas 33
12.2021 - 12.2023
Accounting Assistant
Hammer Bookkeeping
01.2019 - Current
Customer Service Representative/Retail Sales Associate
Kayak Shack
05.2018 - 10.2019
Assistant
Hobby Business Park
01.2018 - 01.2022
Associate of Applied Science - Business And Healthcare Management
Brazosport College
High School Diploma -
Bay Area Homeschool Academy
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