Elizabeth Martyn
Des Moines,Iowa
Summary
Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HIM Specialist
MercyOne Des Moines Medical Center
Des Moines, Iowa
06.2024 - 10.2024
- Worked independently to sort, label, QC, and validate, and scan patients' charts into the EHR.
- Assist with maintaining audits and paper record destruction.
- Successfully assisted coworkers to determine correct direction with difficult documents.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
ROI Specialist
MRO Corporation
Des Moines, Iowa
03.2023 - 05.2024
- Worked independently to log and process requests per company standards.
- Maintained supply orders to ensure office supplies were available as needed.
- Successfully assisted coworkers to determine proper records were supplied to the requester.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
CSR
lowaTotalCare
Des Moines, Iowa
08.2021 - 03.2023
- Worked independently to answer calls and assist members and providers with issues.
- Assisted by allowing up to 12 new employees to job shadow me.
- Collated information into a OneNote job aid that is used by all employees.
- Researched required information using available resources.
- Followed up with customers to ensure their satisfaction.
Optometric Technician /3rd Assistant Manager
Eyeglass World
Des Moines, Iowa
11.2020 - 08.2021
- Handled patient registration and insurance verification for the optometrist's office and sales floor.
- Conducted pretesting for eye exams.
- Counted and verified opening and closing till and deposit. Was also responsible for depositing money every day.
- Maintained steady personal growth in sales and production.
- Assisted in the preparation of reports, presentations and correspondence.
- Provided administrative support to senior management team.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
Engineering Support Specialist
Electric Power Products
Des Moines, Iowa
05.2017 - 11.2020
- Read wiring diagrams and assessed them for accuracy.
- Corrected wiring diagrams based on Engineer redlines.
- Correctly read printed and charged-out wire markers, terminal strips, and device labels.
- Correctly entered and printed Zak strips based on client history and diagram information per Engineer requests.
- Resolved errors that came up from the wiring floor.
- Create schematic diagrams based on engineer redlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
Engineering Assistant
CHC At Century Link
Des Moines, Iowa
03.2017 - 05.2017
- Corrected NDS drawings to show the needed information.
- Ran reports to show loss of signal strength.
- Proofread drawings that had already been placed in the field for correct information versus what was in the system.
- Reduced spending on return trips by field technicians by researching errors in the office instead of in the field.
Operation Processor
Disys At Wells Fargo
Des Moines, Iowa
11.2016 - 05.2017
- Correctly identified, reviewed, scanned, quality checked, and uploaded mortgage-related documents.
- Maintained 100% quality over a 12-month period.
- Provide one-on-one training to new team members.
- Prioritized and organized tasks to efficiently accomplish service goals.
BIM CAD Drafter
Tri-City Electric Co.
Des Moines, IA
06.2016 - 10.2016
- Created and labeled 3D As-Built drawings for the Engineers.
- Coordinated with the field technicians to ensure accurate locations of electrical conduit.
- Uploaded weekly updates to As-Built drawings to BIM 360 Glue to increase accuracy on the overall project.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Science - Compute Drafting And Design
ITT Technical Institute
Clive06-2012
Associate of Applied Science -
Southwestern Community College
Creston, Iowa05-2005
Skills
- Citrix Systems
- ROI Online
- MicroStation
- PowerChart
- Able to achieve quality standards
- Able to work in a fast-paced, deadline-driven environment
- Strong organizational, multi-tasking, and prioritizing skills
- Able to navigate multiple computer systems, applications, and utilize search tools to find information
- Good verbal, written, and interpersonal communication skills
- Strong analytical skills, with high attention to detail and accuracy
- Experience utilizing imaging software
Certification
CRIS Certification 2023
References
- Jennifer, Jensen-Sweet, HIM Specialist, bucsfan822@gmail.com, 515-205-2127, Trinity MercyOne, 6607 SW 16h S t, Des Moines, Iowa, 50315
- Jessi, Tray, HIM Shared Services Coordinator, Jessicamfarthing@gmail.com, 202-525-8386, Trinity MercyOne, Des Moines, Iowa
- Chad, Hauge, Senior Business Execution Consultant, Chad.hauge@wellsfargo.com, (515)805-2183, Wells Fargo, 7001WestowPrky, West Des Moines, Iowa, 50266
References
References available upon request.
Timeline
HIM Specialist
MercyOne Des Moines Medical Center
06.2024 - 10.2024
ROI Specialist
MRO Corporation
03.2023 - 05.2024
CSR
lowaTotalCare
08.2021 - 03.2023
Optometric Technician /3rd Assistant Manager
Eyeglass World
11.2020 - 08.2021
Engineering Support Specialist
Electric Power Products
05.2017 - 11.2020
Engineering Assistant
CHC At Century Link
03.2017 - 05.2017
Operation Processor
Disys At Wells Fargo
11.2016 - 05.2017
BIM CAD Drafter
Tri-City Electric Co.
06.2016 - 10.2016
Associate of Science - Compute Drafting And Design
ITT Technical Institute
Associate of Applied Science -
Southwestern Community College
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