Elizabeth Mata
North Chesterfield,Virginia
Summary
Seeing a new position to enhance and challenge my professional skills. In a stable and productive workplace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Property Manager (multi-site)
Westminster Management, 510 Units
Richmond, VA
11.2021 - Current
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Compiled maintenance and repair requests and reached out to local contractors for bid proposals.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Trained and motivated leasing staff during bi-monthly trainings.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Posted policies and rules in common areas for tenant review.
- Showed apartments to potential tenants and answered questions regarding community.
Property Manager (multi-site)
Lawson Companies,147 Units
Richmond, VA
03.2020 - 11.2021
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Handled tenant complaints promptly and appropriately, calling in maintenance and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Trained and motivated leasing staff during bi-monthly trainings.
- Maintained original leases and renewal documents in digital and hardcopy format.
- Monitored all data entry and ensure accuracy required by VA Housing Authority.
- Communicated regularly with construction team to achieve satisfaction with the completion deadlines.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Assisted with property operation budget for upcoming year.
- Continuously communicate with RRHA for participants under the PBV program.
- Deposited all money through the check scanner machine.
- Coded invoice and submit for approval.
Assistant Property Manager
Capreit Residential, 214 Units
Richmond, VA
08.2017 - 03.2020
- Conducted property showings to highlight features, answer questions and redirect concerns to close lead.
- Compiled maintenance and repair requests for submission to department and reached out to local contractors for bid proposals.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Assisted the Property Manager to ensure compliance with financing programs such as Tax Credit and complied with Virginia Housing.
- Prepared purchase orders, coding, and processing vendor invoices for payment, sending documentation through Nexus.
- Completed month end owners reports to discuss properties overall performance. Calculated actual vs property performance numbers.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Assistant Property Manager (multi-site)
The Franklin Johnston Group, 272 Units
Richmond, VA
04.2013 - 12.2016
- Conducted property showings to highlight features, answer questions and redirect concerns to close the sale.
- Assisted the Property Manager to ensure compliance with financing programs such as Tax Credit and complied with Virginia Housing.
- Prepared purchase orders, coding, and processing vendor invoices for payment, sending documentation through Nexus.
- Completed month end owners reports to discuss properties overall performance.
- Calculated actual vs property performance numbers.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Trained and motivated leasing staff during bi-monthly trainings.
Education
Associate of Applied Science - Medical Assisting
Centura College
Richmond, VA07.2011
Skills
- Scheduling
- Bilingual
- Staff Management
- Financial Reporting
- Quality Management
- Bookkeeping
- Property Management
- Tenant Issue Resolution
- Application Process Proficiency
- Time management
- Onesite, MRI, Senex Law, Nexus, Yield Star, Sage,
Lead2 Lease,Paycom, Yardi Voyager, CRM and Birdseye
Certification
- Registered Apartment Manager, Coastal VA Building Industry Association - April 2021
Timeline
Assistant Property Manager (multi-site)
Westminster Management, 510 Units
11.2021 - Current
Property Manager (multi-site)
Lawson Companies,147 Units
03.2020 - 11.2021
Assistant Property Manager
Capreit Residential, 214 Units
08.2017 - 03.2020
Assistant Property Manager (multi-site)
The Franklin Johnston Group, 272 Units
04.2013 - 12.2016
Associate of Applied Science - Medical Assisting
Centura College