At Darden Restaurants - Olive Garden, I excel as a Certified Trainer and ToGo & Catering Specialist, showcasing leadership and efficiency. I elevate guest satisfaction by ensuring timely, accurate service and mentoring new specialists to uphold high standards. My strong team spirit and problem - solving skills contribute significantly to the team and restaurant success.
Certified Trainer
Due to excelling in my ToGo & Catering Specialist position I was given an opportunity to become a certified trainer for new ToGo Specialists. As a Certified Trainer, I guide oncoming ToGo Specialists on how to efficiently make all guests happy while getting the job done correctly. I ensure to hold each other to high standards so we can achieve our goals while treating each other with respect.
Because at Olive Garden, We’re All Family Here!
ToGo Specialist
Enhanced guest satisfaction through phenomenal customer service and prioritizing guests time. As a To Go Specialist, I recognize that people's lives are busy, while ensuring convenience without compromising quality. I am passionate in making loyal guests by displaying a strong sense of urgency, extensive menu knowledge, and ensuring all orders are on-time and accurate.
Catering Specialist
Managing catering pick-up orders and deliveries ensuring guest satisfaction through on-time and accuracy. Scheduling delivery drivers and prepping the team so everything goes conveniently. Safely delivering catering orders to guests and presenting food in a professional manner. Remaining cheerful under stressful conditions.
Job shadowing Dental Hygienists and Dentists
Volunteered through the Coweta Samaritan Clinic