Summary
Overview
Work History
Education
Skills
Dental Experience
Timeline
Generic

Elizabeth Mauriello

Newnan,GA

Summary

At Darden Restaurants - Olive Garden, I excel as a Certified Trainer and ToGo & Catering Specialist, showcasing leadership and efficiency. I elevate guest satisfaction by ensuring timely, accurate service and mentoring new specialists to uphold high standards. My strong team spirit and problem - solving skills contribute significantly to the team and restaurant success.

Overview

3
3
years of professional experience

Work History

Certified Trainer, ToGo & Catering Specialist

Darden Restaurants - Olive Garden
07.2021 - Current

Certified Trainer

Due to excelling in my ToGo & Catering Specialist position I was given an opportunity to become a certified trainer for new ToGo Specialists. As a Certified Trainer, I guide oncoming ToGo Specialists on how to efficiently make all guests happy while getting the job done correctly. I ensure to hold each other to high standards so we can achieve our goals while treating each other with respect.

Because at Olive Garden, We’re All Family Here!

ToGo Specialist

Enhanced guest satisfaction through phenomenal customer service and prioritizing guests time. As a To Go Specialist, I recognize that people's lives are busy, while ensuring convenience without compromising quality. I am passionate in making loyal guests by displaying a strong sense of urgency, extensive menu knowledge, and ensuring all orders are on-time and accurate.

Catering Specialist

Managing catering pick-up orders and deliveries ensuring guest satisfaction through on-time and accuracy. Scheduling delivery drivers and prepping the team so everything goes conveniently. Safely delivering catering orders to guests and presenting food in a professional manner. Remaining cheerful under stressful conditions.

Education

Associate of Science - Health Professions - Dental Hygiene Pathway

Georgia Highlands College
Rome, GA
05.2027

Skills

  • Leadership
  • Positivity
  • Strong Team Player
  • Hospitality
  • Efficiency
  • Time Management
  • Communication
  • Accuracy
  • Problem - Solving
  • Organization

Dental Experience

Job shadowing Dental Hygienists and Dentists

Volunteered through the Coweta Samaritan Clinic

  • Clinic patients are able to receive basic restorative dental care through a partnership with a number of dentists in the community, West Georgia Technical College Dental Lab, and Central Educational Center. WGTC Dental Assisting students work with volunteer dentists to provide dental care to clinic patients.

Timeline

Certified Trainer, ToGo & Catering Specialist

Darden Restaurants - Olive Garden
07.2021 - Current

Associate of Science - Health Professions - Dental Hygiene Pathway

Georgia Highlands College
Elizabeth Mauriello