Results-oriented Manager of Production Operations with strong skills in production scheduling, team leadership, and workflow optimization. Proven ability to manage diverse teams and budgets, enhancing operations of live events and remote broadcasts.
Overview
26
26
years of professional experience
Work History
Manager of Production Operations
NASCAR
Concord, North Carolina
09.2022 - Current
Lead cross-functional meetings to address broadcast challenges and needs.
Collaborate with engineering team to implement equipment upgrades and maintenance schedules, enhancing operational reliability.
Maintain quality control measures to uphold NASCAR's industry standards in production.
Evaluate employee performance and provide targeted feedback to improve productivity and skill development.
Collaborate with other departments to resolve operational problems quickly and efficiently.
Manage budgets related to production operations and staffing of freelancers.
Coordinate staffing of freelancers to meet project demands, establish their schedules, and manage their time approval.
Develop all production schedules for remote broadcasts across the NASCAR O'Reilly Auto Parts and Craftsman Truck Series and the IMSA series.
Work with outside vendors for production and broadcast support.
Manage daily schedules and crews of 40 to 80 people during remote broadcasts.
Manage and create schedule for CW and NOAPS Production Days.
Work with HR to complete onboarding of new employees.
Freelance Operations Manager
NASCAR Productions
Charlotte, NC
05.2011 - 08.2022
Coordinated daily operations for remote broadcasts, enhancing workflow efficiency.
Reviewed production schedules to facilitate timely project completion.
Ensured compliance with safety regulations, fostering a safe work environment for all personnel.
Assistant Practice Manager
Harrisburg Animal Hospital
Harrisburg, North Carolina
09.2000 - 08.2022
Managed daily operations of busy veterinary practice, enhancing overall efficiency.
Coordinated appointment scheduling and follow-up care, improving patient experience.
Monitored office communications for timely responses to client inquiries.
Resolved customer complaints professionally, sustaining high satisfaction rates.
Supported staff training on office procedures and customer service standards.
Implemented workflow strategies to optimize operational processes.
Ensured thorough documentation of all patient care activities.
Contributed to development and implementation of practice policies and protocols.
Freelance Stage Manager
ESPN, Charlotte Hornets
Charlotte, NC
12.2000 - 02.2021
Supervised backstage crews to ensure timely and efficient execution of production elements.
Coordinated with directors and producers to clarify performance requirements and cues for seamless productions.
Collaborated with announcers to provide necessary resources and support for successful event execution.