Elizabeth McRae
Dallas,TX
Summary
Driven young professional with excellent customer service and communication skills. Responsible, attentive to details, and eager to learn.
Overview
4
4
years of professional experience
Work History
Data Quality Analyst
Freedom Valve Solutions
08.2024 - Current
- Develop and execute data cleanup measures
- Inspect items and compare against standards to meet regulatory requirements
- Determined root cause of data quality errors and recommended long-term solutions
- Maintain strict data accuracy standards via multiple reviews of nationally regulated testing and maintenance reports within Microsoft Excel for presentation to Quality Control Manager
Lead Valve Technician
Freedom Valve Solutions
01.2024 - Current
- Manage crew performance by training, mentoring, and motivating colleagues
- Adhere to established policies and standards to safely complete projects
- Execute billing tasks and record information in company databases
- Create reports, correspondence and spreadsheets with Microsoft Office programs
Valve Technician
A&B Valve & Piping Systems
05.2023 - 01.2024
- Recorded maintenance information, test results, material usage and repairs made with high attention to detail, as work was performed on nationally regulated safety devices
- Identified problems with valves and used appropriate troubleshooting techniques to locate and resolve concerns
- Collaborated with team members to complete customer requests and jobs on time.
- Developed strong communication and organizational skills through working on group projects
Bar Server
Little Woodrow's
10.2021 - 04.2023
- Cultivated warm relationships with regular customers
- Handled simultaneously customer, team, and business needs while avoiding unnecessary delays or errors
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
Marketing & Strategy Intern
Beck Group
10.2022 - 12.2022
- Organized and managed files within OpenAsset, a digital asset management software
- Shadowed meetings and observed marketing director to grow professional experience
- Checked and corrected grammatical and spelling errors in diverse documents
Practice Marketing Intern, US Oncology Network
McKesson
09.2021 - 05.2022
- Created and scheduled monthly social media content for over 50 oncology practices
- Researched and drafted various articles to highlight patients, physicians, and stories for the US Oncology Network
- Managed Reputation Management for over five oncology practices, including Google My Business
Business and Public Affairs Intern
JBJ Management
08.2020 - 12.2020
- Participated in City Council meetings on behalf of JBJ, gathering information for a variety of clients
- Researched and tracked community events and updated JBJ clients
- Drafted articles for local newspapers to inform citizens about upcoming city projects
Marketing Intern
Lantower Residential
06.2020 - 08.2020
- Created and released Facebook ads for a portfolio of six apartment communities
- Managed the Google My Business profiles for the company's entire portfolio (over 20 apartment communities)
- Designed images for the company's social medias via Canva
Education
B.A. - Business Entrepreneurship
Paul Quinn College
Dallas, TX05-2024
International Studies - undefined
Southern Methodist University
12.2020
Skills
- Customer Service
- Writing and Research
- Problem Solving
- Data Analysis
- Digital Marketing
Websites
Timeline
Data Quality Analyst
Freedom Valve Solutions
08.2024 - Current
Lead Valve Technician
Freedom Valve Solutions
01.2024 - Current
Valve Technician
A&B Valve & Piping Systems
05.2023 - 01.2024
Marketing & Strategy Intern
Beck Group
10.2022 - 12.2022
Bar Server
Little Woodrow's
10.2021 - 04.2023
Practice Marketing Intern, US Oncology Network
McKesson
09.2021 - 05.2022
Business and Public Affairs Intern
JBJ Management
08.2020 - 12.2020
Marketing Intern
Lantower Residential
06.2020 - 08.2020
International Studies - undefined
Southern Methodist University
B.A. - Business Entrepreneurship
Paul Quinn College
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