Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Mcrobbie

Round Rock,TX

Summary

Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.

Detail-oriented Prep Cook successful in high-volume fast food settings. Highly skilled in different stations, cooking methods and presentations. Brings strong commitment to teamwork.

Focused professional with expertise preparing meals for customers in busy establishments. Versatile professional with experience in food safety, supply management and plating. Courteous and bilingual with excellent multitasking and presentation skills.

Motivated professional with several years of experience preparing delicious meals for customers. Polished in following proper food handling methods and maintaining correct temperature of food products. Creative and artistic professional committed to strengthening kitchen team with better collaboration, recipes and cooking techniques.

Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.

Structured professional with several years of experience preparing food for restaurant customers. Customer-oriented team player skilled in kitchen equipment operations, menu design and kitchen supervision. Familiar with various cooking methods and sanitation procedures.

Disciplined cook committed to impeccable food preparation and presentation for restaurants. Recognized for preparing high-quality cuisine aligned to restaurant standards and consistency requirements. Familiar with diverse culinary, pastry and baking techniques.

Skilled cook with diverse experience in various culinary settings, including high-volume restaurants and boutique catering services. Possess strong knowledge of food preparation techniques, menu development, and kitchen safety protocols. Team-oriented professional with ability to work efficiently under pressure while maintaining creativity and quality standards. Contributed to significant improvements in kitchen operations and customer satisfaction ratings through innovative recipe development and effective inventory management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cook

Ninety Nine Restaurants
08.2024 - Current

Sales Associate

Premium Retail
02.2024 - 08.2024
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times
  • Attended weekly team meetings to review performance goals and objectives.
  • Processed credit card transactions quickly and securely.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.
  • Assessed customer needs to provide assistance and information on product features.
  • Bagged or packaged purchases and wrapped gifts.
  • Developed promotional strategies to increase sales volume.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Conducted product demonstrations to highlight features and benefits.
  • Greeted customers and provided exceptional customer service.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Upsold additional items based on customer interests and needs.
  • Maintained records related to sales for store management.
  • Collected payments and provided accurate change.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Demonstrated product features and benefits for customers' needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Prepared merchandise for purchase or rental.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered incoming telephone calls to provide store, products and services information.
  • Processed transactions using a point-of-sale system.
  • Assisted customers with product selection, sizing and styling.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered store and merchandise questions and led customers to wanted items.
  • Conducted inventories on a regular basis to track stock levels.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Described merchandise and explained use, operation and care.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Handled returns and exchanges according to company policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Tracked sales performance metrics to identify trends in market place.
  • Handled customer complaints in a professional manner.

Cook

Blacks BBQ
07.2023 - 11.2023
  • Prepping food, cooking, cleaning, dishes, stocking diner area

Cook

Vineyard at Florence
07.2021 - 12.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Catered events
  • Covered bartending shifts for events

Education

HIGH SCHOOL DIPLOMA -

Pecan ridge high
San saba, TX
06.2019

Bcis Trade - Bcis

Gulf Coast Trades Center
New Waverly, TX
08-2010

Skills

  • Adaptability and Flexibility
  • Analytical Thinking
  • Information Analysis
  • Goal Setting
  • Cooking
  • Sauteing
  • Ingredients measuring
  • Food presentation
  • Dish preparation
  • Surface cleaning
  • Frying
  • Grilling
  • Sanitation
  • Food handling
  • Contamination prevention
  • Food safety oversight
  • Recipe modification
  • Recipe-based cooking
  • Order prioritization
  • Culinary art
  • Time management
  • Extensive catering background
  • Temperature control
  • Labor management
  • Hospitality service expertise
  • Wine pairing
  • Food storage
  • Operations management
  • Focused and disciplined
  • Ingredient selection
  • Portion control
  • Stock management
  • [Type] cooking
  • Kitchen equipment operation and maintenance
  • Cake decorating expertise
  • ServSafe certified
  • Food preparation
  • Calm demeanor
  • Regional cuisine
  • Food plating and presentation
  • Food handler certification
  • Order delivery practices
  • Food trends awareness
  • Pastry making
  • Beautiful presentation of food
  • Kitchen sanitation management
  • Staff training
  • Cooking techniques
  • Supply restocking
  • Allergen awareness
  • Food plating
  • Strong attention to safe food handling procedures
  • Cost control
  • Nutrition awareness
  • Culinary creativity
  • Order verification
  • Creative plating
  • Ingredient inspection
  • Multitasking and organization
  • Plating and presentation
  • Attention to detail
  • Sanitation practices
  • Quality assurance and control
  • Positive and professional
  • Team collaboration

Certification

  • TABC
  • Food Handlers

Timeline

Cook

Ninety Nine Restaurants
08.2024 - Current

Sales Associate

Premium Retail
02.2024 - 08.2024

Cook

Blacks BBQ
07.2023 - 11.2023

Cook

Vineyard at Florence
07.2021 - 12.2021

HIGH SCHOOL DIPLOMA -

Pecan ridge high

Bcis Trade - Bcis

Gulf Coast Trades Center
Elizabeth Mcrobbie