Dedicated non-profit professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Forensic Interviewer
Comtrea Child Advocacy Center
2023.01 - 2024.10
Conducting child friendly forensic interviews to help further investigation of abuse and/or neglect.
Established trust with interviewees by transparently explaining the purpose, confidentiality parameters, and potential outcomes of the forensic interview process.
Area Exective
Girl Scouts of Greater Atlanta Inc.
2024.04 - Current
Enhanced customer satisfaction by streamlining communication channels and improving response times.
Established long-term client relationships through consistent delivery of high-quality products and services.
Coordinated recruitment of volunteers and girl members.
Hosting 2-4 recruitments events per week between mid-August through mid-September
Senior Program Facilitator
Girl Scouts of Greater Atlanta Inc.
2023.12 - 2024.04
Conducting and holding Girl Scout meetings for lower income schools.
Collaborated with fellow facilitators to create a cohesive and consistent experience across all program offerings.
Hosting bi-weekly Girl Scout meeting for about 5 sites, through their Girl Scout year
Residential Advisor
Anderson university
2020.08 - 2023.01
Creating and implementing programming, managing, and supporting residents through the transition to college life
Market, plan, and run 8 events annually independently and with a team.
Assistant camp Director
Camp Wabak
2021.01 - 2021.08
Managing the day-to-day operations of 50 campers, managing 13 staff members, and administration duties
Responsible for programming and customer relations.
Trained new hires on camp policies and procedures, fostering a supportive work environment.
Camp Counselor
GIRL SCOUTS OF GREATER atlanta
2017.01 - 2019.01
Working with girls of all ages, entertaining, planning, and running activities
Ensure a safe and positive experience.
Customer Service
Cheeseburger Bobby's
2017.01 - 2018.01
Ensuring positive customer experience, restoring supplies, taking orders, cleaning store
Education
Criminal Justice - Human Development And Family Studies
Anderson University
Anderson, SC
05.2023
High School Diploma -
Kennesaw Mountain High School
Kennesaw, GA
05.2019
Skills
Excel
Professional communication
Understanding of child development
Interpersonal Skills
Customer-Oriented
Team Leadership
Client Account Management
Project Management
Sales expertise
References
Katy Scarborough, 5601 North Allen Road SE, Mableton, GA, 30126, (407) 617-4421, kscarborough@gsgatl.org