Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jamie Swang

Bismarck,ND

Summary

Skilled forensic interviewer with expertise in crisis intervention and effective communication. Proven ability to assess child welfare cases and document findings accurately for legal purposes.

Overview

26
26
years of professional experience
3
3
Certifications

Work History

Forensic Interviewer

Dakota Children Advocacy Center
Bismarck, North Dakota
11.2024 - Current
  • Conducted forensic interviews with children in a safe, supportive environment.
  • Collaborated with multidisciplinary teams to assess child welfare cases.
  • Documented interview findings accurately for legal and therapeutic purposes.
  • Maintained confidentiality and adhered to ethical guidelines throughout the process.
  • Participated in training sessions to enhance interviewing techniques and skills.
  • Utilized trauma-informed practices to build trust and rapport with interviewees.
  • Created detailed summaries of interviews for use in court proceedings and investigative purposes.
  • Documented victim statements using appropriate protocols and procedures.

Detention Officer

Burleigh County Sheriff's Department
Bismarck, North Dakota
07.2020 - 11.2024
  • Conducted regular inspections to ensure compliance with safety standards.
  • Supervised detainee activities and maintained safety within facility.
  • Managed booking and intake procedures for new detainees efficiently.
  • Responded to emergencies and de-escalated potential conflicts among detainees.
  • Maintained accurate records of detainee behavior and incidents daily.
  • Provided support during court appearances and ensured proper custody protocols were followed.
  • Trained new staff on policies, procedures, and best practices for detention operations.
  • Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
  • Provided support and assistance to fellow officers during emergency situations.
  • Served meals in a timely manner while enforcing mealtime regulations for inmates.
  • Escorted inmates from one area of the detention center to another safely and securely.
  • Monitored inmate behavior to ensure compliance with facility regulations and procedures.
  • Followed daily routine schedule and took head counts of all inmates in assigned cell block.
  • Enforced disciplinary action when appropriate according to established guidelines.
  • Participated in training sessions designed to improve job performance or learn new techniques.
  • Fingerprinted and photographed incoming and released inmates.
  • Distributed commissary items and dispensed prescribed medication to prisoners.

Coffee Shop Manager

Gloria Jeans
Bismarck, North Dakota
02.2000 - 07.2020
  • Managed daily operations, ensuring smooth service and customer satisfaction.
  • Trained and supervised staff, fostering a positive work environment.
  • Oversaw inventory management, maintaining stock levels and quality control.
  • Developed staff schedules, optimizing coverage for peak hours.
  • Maintained cleanliness and organization of the store for health standards.
  • Kept coffee shop in compliance with health code standards and food safety guidelines.

Education

High School Diploma -

Century High School
Bismarck, ND
02-2000

Associate of Arts -

Bismarck State College
Bismarck, ND

Associate of Science -

Bismarck State College
Bismarck, ND

Bachelor of Science - Criminal Justice

Minot State University
Bismarck, ND

Skills

  • Risk assessment
  • Documentation procedures
  • Crisis intervention
  • Policy compliance
  • Conflict resolution
  • Record keeping
  • Problem solving
  • Effective communication
  • Safety protocols
  • Team leadership
  • Training development
  • Correctional policy knowledge
  • Trained in defensive tactics
  • Self-defense techniques
  • Criminal justice
  • Correctional procedures

Certification

pepper ball certification

Accomplishments

Life saving award

Timeline

Forensic Interviewer

Dakota Children Advocacy Center
11.2024 - Current

Detention Officer

Burleigh County Sheriff's Department
07.2020 - 11.2024

Coffee Shop Manager

Gloria Jeans
02.2000 - 07.2020

High School Diploma -

Century High School

Associate of Arts -

Bismarck State College

Associate of Science -

Bismarck State College

Bachelor of Science - Criminal Justice

Minot State University