Elizabeth Mejias Diez
Tampa,FL
Summary
Energetically excelled at Chick-fil-A, enhancing customer satisfaction and dining experiences through exceptional service and a positive demeanor. Demonstrated strong work ethic and team collaboration, significantly contributing to operational efficiency. Skilled in cash handling and fluent in a foreign language, I adeptly trained new staff, ensuring seamless integration and maintaining high service standards.
Overview
1
1
year of professional experience
Education
High School Diploma -
Slam! Tampa
7116 Gunn Highway Tampa Fl. 3362505.2024
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Phone Etiquette
- Cash handling proficiency
- Professional Appearance
- Foreign language skills
Work History
Front of House Employee
Chick-fil-A
10.2023 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Languages
Spanish
Native or Bilingual
Timeline
Front of House Employee
Chick-fil-A
10.2023 - Current
High School Diploma -
Slam! Tampa
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