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Experienced and results-driven Customer Service Professional with 7+ years of expertise in health and auto insurance, claims processing, client communication, and payment resolution. Proficient in Microsoft Office Suite and CRM tools with a proven ability to handle complex account inquiries, ensure regulatory compliance, and deliver exceptional client satisfaction. Recognized for problem-solving, attention to detail, and consistently exceeding performance metrics in fast-paced environments.

Detail-oriented and results-driven professional with extensive experience in healthcare customer service, claims processing, medical billing, and call center operations. Skilled in handling high call volumes, resolving complex customer inquiries, and processing long-term and short-term care claims independently with minimal supervision. Committed to accuracy, professionalism, and exceptional service in all aspects of claims management and customer support.

Dedicated healthcare service representative with a strong focus on customer care and health insurance eligibility. Effectively manages high-volume calls while ensuring patient privacy and adherence to policies. Builds lasting relationships, and delivers quality care with excellent communication skills, committing to continuous improvement in a healthcare environment.

Dedicated, customer-oriented professional seeking a Healthcare Customer Service Representative position, offering exceptional communication, organizational, and multitasking abilities. Committed to delivering high-quality patient support while ensuring a positive experience for every individual. Proficient in medical office procedures, appointment coordination, and maintaining patient confidentiality, with a strong focus on enhancing operational efficiency and patient satisfaction. Eager to contribute to a dynamic healthcare team that prioritizes compassionate care and effective service delivery.

Elizabeth Metoyer

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Home Healthcare Customer Service Representative

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High School Diploma -

Some College (No Degree) - Front Office

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Home Healthcare Customer Service Representative

High School Diploma -

Some College (No Degree) - Front Office

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