ELIZABETH M. GINTY
Ocala,FL
Summary
Passionate about training and employee development, consistently chosen as the go-to person for mentorship and coaching. Expertise in training employees to complete tasks efficiently and with the highest safety standards. Key contributor in the development of engaging learning solutions. Results-driven learning management professional with extensive experience in overseeing and optimizing e-learning platforms. Skills include ensuring seamless integration, providing user support, and customizing systems to meet organizational needs. Known for strong teamwork, adaptability, and focus on achieving impactful results. Skilled in system administration, troubleshooting, and user training.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Music | Cantor | Soloist
St. John the Baptist Roman Catholic Church
Wading River, USA
Trainer | Customer Service Representative
Allstate Insurance Company
Farmingville, USA
LMS Administrator
R+L Global Logistics
Ocala, FL
09.2024 - Current
- Developed comprehensive training materials for staff, resulting in improved efficiency and understanding of the LMS system.
- Streamlined administrative processes through efficient management of user accounts, permissions, and roles within the LMS system.
- Achieved higher levels of learner engagement with interactive multimedia elements incorporated into courses.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Recommended development of plans for systems development and operations.
- Enhanced user experience by optimizing the LMS platform and streamlining navigation.
- Ensured seamless integration of third-party tools and applications within the LMS environment.
- Maintained comprehensive records of training completions, certifications earned, and other relevant data points for reporting purposes.
- Evaluated emerging technologies in learning management systems to stay current with industry best practices and enhance the overall user experience.
- Conducted regular system audits to maintain data accuracy, compliance, and security standards.
- Analyzed usage statistics to identify trends and make informed decisions regarding LMS improvements.
- Established strong working relationships with vendors, ensuring timely support for technical issues and software upgrades.
- Increased course completion rates by implementing user-friendly design elements and intuitive layouts.
Specialist - Functional Development
The Bountiful Company - Nestle Health Science
Holbrook, USA
07.2019 - 05.2023
- Sole trainer who designed and implemented training programs for 300+ employees at this packaging site
- Trained experienced workers to cross-train new hires
- Served as site Cornerstone LMS Administrator
- Selected specific instructors for various training programs
- Designed all training manuals and multimedia visual aids
- Increased site productivity 42% during Covid by training and onboarding employees 24/7
- Recognized by senior management for developing and delivering diversity, equity, and inclusion (DEI) training for 200 24/7 shift workers in groups of 10 - 15 within 2 weeks
- Assessed skill gaps for line employees and designed targeted Operational Procedures and training courses
- Developed New Hire and Contingent Worker Onboarding Program which was delivered to 25+ people daily to maintain four 24/7 shifts
- Created metrics to identify training needs based on projected processes and changes
- Selected to pilot a Microsoft HALO Lens product program that was later utilized throughout the company
Associate Business Specialist
Brookhaven National Laboratory
Upton, USA
01.1997 - 07.2019
- Collaboratively managed cross-functional, diverse administrative functions
- Generated comprehensive reports for senior leadership
- Liaison with sub-contractors
- Prepared comprehensive travel itineraries, authorizations, vouchers, and registration to ensure compliance with domestic and international regulations
- Designed and delivered comprehensive presentations on status of projects
- Developed and utilized PeopleSoft Internal Chargeback Operation (ICO) System
- Consistently recognized by senior management for going above and beyond
- Optimized resources by developing and maintaining daily schedules and calendars
- Served as subject matter expert for Microsoft Office Suite
- Improved safety and productivity by serving as part of a 4-person team that re-wrote all Standard Operating Procedures for Radiological Control
- Managed software development projects with Agile methodologies, improving delivery timelines.
Education
Completed Coursework - Business Administration, Biology, Nursing
Suffolk County Community College
Selden, NYSkills
- Adult Learning
- Collaboration
- Project Management
- Document Control
- Database Management
- Website Maintenance
- Internal Communications
- Quality
- Safety
- Mentoring
- Microsoft Office Suite
- Sharepoint
- Visio
- Expressions
- PeopleSoft
- Teams
- Learning Management System (LMS)
- Strategic planning
- Verbal and written communication
- Project management
- Team management
- Employee development
- Organizational development
- Staff development
- Issues resolution
- Financial reporting
- Legal and regulatory compliance
- Corporate communications
- Business administration
- Content development
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Leadership development
- Regulatory compliance
- International business
- Team leadership
- Process improvements
- Staff training/development
- Performance improvement
Certification
- Certified Administrative Professional (CAP), International Association of Administrative Professionals (IAAP)
- Organizational Management (OM), International Association of Administrative Professionals (IAAP)
Earlier Professional Experience
- St. John the Baptist Roman Catholic Church, Wading River, NY, Director of Music | Cantor | Soloist
- Allstate Insurance Company, Farmingville, NY, Trainer | Customer Service Representative
Timeline
LMS Administrator
R+L Global Logistics
09.2024 - Current
Specialist - Functional Development
The Bountiful Company - Nestle Health Science
07.2019 - 05.2023
Associate Business Specialist
Brookhaven National Laboratory
01.1997 - 07.2019
Director of Music | Cantor | Soloist
St. John the Baptist Roman Catholic Church
Trainer | Customer Service Representative
Allstate Insurance Company
Completed Coursework - Business Administration, Biology, Nursing
Suffolk County Community College