Elizabeth Monaco
KEANSBURG,New Jersey
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
9
9
years of professional experience
Work History
Qualifications Supervisor
Creditors Relief
Freehold, NJ
08.2016 - Current
- Maintained database systems to track and analyze operational data.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Managed over 20+ reps daily remote and in office
Business Debt Advisor
Corporate Bailout LLC
West Long Branch, NJ
09.2014 - 08.2016
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Identified new business opportunities through cold calling, networking, marketing, and prospective database leads.
- Monitored service after the sale and implemented quick and effective problem resolutions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Stayed current on company offerings and industry trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built relationships with customers and the community to promote long-term business growth.
- Managed over 300 calls a day on top of texting and emailing the prospects.
Education
Cosmetology License - Cosmetology
Empire Beauty School
Union, NJ07.2015
Skills
- Business Development
- Training and mentoring
- Business Administration
- Sales Coaching
- B to B sales
- Prospecting skills
- Goals and performance
- Sales Process
- Staff Training and Development
- Relationship Building
- Resolution-oriented
- Team Recruiting and Onboarding
Timeline
Qualifications Supervisor
Creditors Relief
08.2016 - Current
Business Debt Advisor
Corporate Bailout LLC
09.2014 - 08.2016
Cosmetology License - Cosmetology
Empire Beauty School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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