Service and support oriented professional looking for a full-time position with a company that provides a positive work
environment, a chance to grow, and the opportunity to utilize skills to promote business growth. Over 6 years' experience in a deadline driven industry and work very well with a team.
*Nurtured both organic and company provided leads from initial application through closing
*Monitored and updated loan pipeline for entire branch
*Primary point of contact and liaison between customers, branch manager, and assigned loan originator
*Gathered, reviewed, and submitted all documents required per loan program
*Developed productive relationships with clients, agents, and escrow officers to increase new business
*Adhered to regulatory and company security and audit procedures
*Various marketing responsibilities as assigned by loan officer*Nurtured both organic and company provided leads from initial application through closing
*Monitored and updated loan pipeline for entire branch
*Primary point of contact and liaison between customers, branch manager, and assigned loan originator
*Gathered, reviewed, and submitted all documents required per loan program
*Developed productive relationships with clients, agents, and escrow officers to increase new business
*Adhered to regulatory and company security and audit procedures
*Various marketing responsibilities as assigned by loan officer
*Maintained excellent client relations
*Heavy call center environment
*Responsible for taking in loan applications and setting up file per chosen loan program
*Ordered all credit reports, credit supplements and re-scores, title packages, appraisals and any necessary verifications.
*Requested, reviewed, and uploaded all documents required for submission to processing/underwriting
*Upon approval, requested conditions from clients and prepared file for final submission
*Coordinated closings with title, agents, and clients
*Proficient in Microsoft Office, Word, Excel, Teams, and Outlook
*LOS Byte
*LOS Encompass
*AUS LP & DU
*Notary Public
*Skilled in Customer Service
*Detail Oriented
*Resourceful
*State and Federally Licensed (?)
*Familiar with variety of loan products Conventional, FHA, VA, Construction, and DPA