Elizabeth Mosqueda
Fellsmere
Summary
Dedicated and detail-oriented Massage Therapist with over a decade of experience providing exceptional client care in diverse settings. Skilled in multitasking, open communication, and creating personalized therapeutic experiences. Bilingual in English and Spanish, ensuring clear communication with a diverse clientele.
Overview
14
14
years of professional experience
Work History
Massage Therapist
Heavenly Rituals
2022.04 - 2024.03
- Managed rental and operations of a private massage space, establishing strong customer loyalty
- Provided personalized therapeutic services tailored to individual client requirements
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets
Massage Therapist
Hand and Stone
2021.06 - 2022.03
- Performed a wide range of massage modalities, consistently achieving positive client feedback
- Supported spa operations by assisting with scheduling and maintaining a clean, relaxing environment
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport
Massage Therapist
Massage Envy
2016.01 - 2021.01
- Provided exceptional massage therapy services to a diverse client base, specializing in stress and pain relief
- Partnered with clients to create effective treatment plans, resulting in high client retention rates
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions
- Researched new techniques to stay up to date with trends and developments in massage therapy industry
Seasonal Winery Worker
2019.04 - 2019.11
- Completed various temporary assignments at wineries, contributing to smooth operations during the busy season
Warehouse Worker
Hale Packing Warehouse
2010.01 - 2011.01
- Assisted with packaging and quality control of products to ensure adherence to company standards
- Worked efficiently in a team-oriented environment to meet production deadlines
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required
Education
Massage Therapy Certification -
The Salon Professional Academy
Melbourne, FL08.2014
High School Diploma/GED - undefined
Indian River School District
Vero Beach, FL06.2010
Skills
- Detail-oriented
- Multitasking
- Open communication
- Client-focused care
- Bilingual: English and Spanish
- Sales expertise
- Client retention
- Customer service
- Licensed massage therapist
- Email and phone etiquette
- Teamwork and collaboration
- Organizational skills
- Computer skills
LANGUAGES
English - Native or Bilingual
Spanish - Native or Bilingual
Timeline
Massage Therapist
Heavenly Rituals
2022.04 - 2024.03
Massage Therapist
Hand and Stone
2021.06 - 2022.03
Seasonal Winery Worker
2019.04 - 2019.11
Massage Therapist
Massage Envy
2016.01 - 2021.01
Warehouse Worker
Hale Packing Warehouse
2010.01 - 2011.01
High School Diploma/GED - undefined
Indian River School District
Massage Therapy Certification -
The Salon Professional Academy