Elizabeth Muniz
Miami,FL
Summary
Results-driven HR professional with 20 years of experience in Talent acquisition, employee relations, and performance management. Proven track record in implementing strategic HR initiatives to enhance organizational effectiveness. Strong interpersonal skill and a keen ability to foster a positive work culture. Dedicated to aligning HR practices with business objectives for sustainable success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Mass Gerneral Brigham
Boston, MA (Remote)
11.2023 - Current
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Oversaw and managed hiring process and assisted human resources.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Collaborated with managers to identify and address employee relations issues.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Facilitated corporate FMLA, employee group health, flexible spending accounts, dental and vision, accident and disability, life insurance and wellness benefits.
- Performed periodic audits of HR files and records to verify proper collection and filing of FMLA documents.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Checked employees' benefits enrollment for accuracy and inputted all data into PeopleSoft.
- Updated clients on changes in tax laws and other regulations affecting investments.
- Researched and evaluated potential investment products for clients.
- Participated in conferences, family team meetings and court appearances on behalf of client and employer.
- Visited client homes regularly to review quality of services issued and compliance to agreements.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
Accounting and Tax Professional
HR Block
04.2021 - Current
- Prepared simple to moderate state tax-related financial statement calculations, entries and disclosures
- Performed tasks under limited supervision related to income tax compliance such as returns, extensions, forecasts and tax provisions for business sectors and corporate heritage business units
- Prepared and documented accurate tax work papers for straightforward to moderately complicated income and franchise tax returns
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
- Organized and led staff orientation programs and training to promote collaboration
- Motivated employees through special events, incentive programs and constructive feedback.
Senior Human Resources Manager
C1 International Miami & Mexico LLC
Miami, FL
11.2022 - 11.2023
- Prepare and review compensation and benefits packages
- Administer health and life insurance programs
- Implement training and development plans
- Plan quarterly and annual performance review sessions
- Inform employees about additional benefits they’re eligible for (e.g extra vacation days)
- Update employee records with new hire information and/or changes in employment status
- Maintain organizational charts and detailed job descriptions along with salary records
- Forecast hiring needs and ensure recruitment process runs smoothly
- Develop and implement HR policies throughout the organization
- Monitor budgets by department
- Process employees’ queries and respond in a timely manner
- Stay up-to-date and comply with changes in labor legislation
- HR Software ADP, Paychex Flex, Deel, Oracle, Paylocity, Workday
- E-Verify, Background through Good Hire / Check R
- Immigration Status Check ILA, I94, Employment or Work Visa Status
- Recruitment Platforms, CRMS, Onboarding and OffBoarding Procedures
- Manage the full cycle of recruitment, including sourcing, screening, and interviewing candidates using various platforms
- Coordinate and conduct new hire orientations and onboarding processes
- Administer employee benefits programs and ensure accurate record-keeping
- Process payroll using ADP WorkForce Now or similar software
- Assist with employee relations, conflict management, and resolution
- Maintain accurate employee records and ensure compliance with all applicable laws and regulations
- Provide support in performance management processes, including goal setting, performance evaluations, and employee development plans
- Assist in the development and implementation of HR policies and procedures
- Collaborate with managers to address employee concerns and provide guidance on HR-related matters.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Created programs to reduce turnover and improve employee engagement in daily business process.
- Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Assessed employee knowledge, company strategic plans and market needs to improve training programs.
- Developed promotional paths and succession plans.
Regional Human Resources Generalist
Planned Parenthood Non-Profit Organization
09.2022 - 02.2023
- Implemented performance review and motivational strategies to elevate HR team results
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 30 new employees
- Manage the staffing process, including recruiting, interviewing, hiring and onboarding
- Ensure job descriptions are up to date and compliant with all local, state and federal regulations
- Develop training materials and performance management programs to help ensure employees understand their job responsibilities
- Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
- Investigate employee issues and conflicts and brings them to resolution
- Ensure the organization’s compliance with local, state and federal regulations
- Use performance management tools to provide guidance and feedback to team
- Ensure all company HR policies are applied consistently
- Maintain company organization charts and employee directory
- Partner with management to ensure strategic HR goals are aligned with business initiatives
- Maintain HR systems and processes
- Conduct performance and salary reviews
- Provide support and guidance to HR staff
- Analyze trends in compensation and benefits
- Design and implement employee retention strategies.
Human Resources Director
HR Block
09.2021 - 01.2023
- Handled on-boarding process for newly hired employees and distributed all paperwork
- Provided immediate updates to entire employee pool when policies and procedures were altered
- Developed incentive program for hiring of and retaining of employees
- Created and implemented forward-thinking initiatives to improve employee engagement
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards
- Addressed employee conflicts with appropriate urgency, following all corporate procedures
- Answered employee inquiries regarding health benefits and 401k options
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
Human Resources Assistant
SBS Radio
12.2012 - 04.2016
- Filed paperwork, sorted and delivered mail, and maintained office organization
- Organized new employee orientation schedules for new hires
- Delivered friendly assistance with new hires throughout interviewing and hiring process
- Screened applicant resumes and coordinated both phone and in-person interviews
- Administered compensation, benefits and performance management systems and safety and recreation programs
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations
- Assisted with on-boarding process of 20 new hires.
HR Generalist
Rent One Sale One Realty
03.2009 - 05.2012
- Reviewed and screened applicant resumes to identify qualified candidates
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices
- Analyzed issues and employed improvement processes
- Oversaw and managed hiring process and assisted human resources
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
Education
Master's degree - Human Resource Management
High School Diploma -
06-2018
Skills
- Unemployment Liabilities
- Corporate Tax Issues
- W-4 Changes
- Federal and State Tax Returns
- Processing Checks and Invoices
- Wages and Deduction Calculation
- Company Organization
- Microsoft Access
- Spanish Native or Bilingual
- Information Systems Examination
- ADP
- I-9 Documentation
- Automated and Manual Check Processing
- Accounting Software Systems
- Time Tracking and Review
- Health and Safety Programs
- Payroll Policies and Procedures
- Payroll Verification
- Vacation and Sick Leave Tracking
- Discrepancy Reconciliation
- Intuit QuickBooks
- Recruitment Management
- Workday
- Payroll
- Human resources
- P>Talent Management
- P>Management Development
- P>Organizational Development
- P>Employee Retention
Certification
SHRM-CP Certified
HIPPA Certified
Human Resources Management
Ethical Standards
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Human Resources Specialist - Mass Gerneral Brigham
11.2023 - Current
Senior Human Resources Manager - C1 International Miami & Mexico LLC
11.2022 - 11.2023
Regional Human Resources Generalist - Planned Parenthood Non-Profit Organization
09.2022 - 02.2023
Human Resources Director - HR Block
09.2021 - 01.2023
Accounting and Tax Professional - HR Block
04.2021 - Current
Human Resources Assistant - SBS Radio
12.2012 - 04.2016
HR Generalist - Rent One Sale One Realty
03.2009 - 05.2012
Florida International University - Master's degree, Human Resource Management
G. Holmes Braddock Senior High School - High School Diploma,