Elizabeth Murray

I serve as a critical employee for consistent product evaluation and distribution at a nonprofit retail center focused on community employment and resource support.

• Entrusted with managerial permissions and responsibilities, including daily operations and team oversight
• Lead grading/merchandising efforts, ensuring accurate donation processing and appealing product presentation
• Collaborate across departments to streamline inventory movement and maintain a clean sales floor
• Uphold the mission of Goodwill by supporting inclusive employment and outreach efforts

Handled solo service for a 18-table dine-in restaurant while managing front-of-house duties.

• Sole server during peak shifts, balancing table service and register duties.
• Contributed to daily cleanup and restocking in a highly unstructured environment.
• Delivered exceptional customer service, ensuring timely order fulfillment and guest satisfaction.
• Processed transactions accurately using point-of-sale systems for seamless customer checkout.

Started as a cook and cross-trained in multiple stations, supporting all areas of the restaurant.

• Served as primary opener, managing prep and kitchen setup as early as 4 AM
• Trained across kitchen, drive-thru, front counter, and food prep, becoming a versatile and adaptable team member
• Assisted in troubleshooting daily operations during understaffed shifts

Provided customer service and point-of-sale operations in a fast-paced environment.

• Processed high-volume transactions efficiently and accurately.
• Maintained order accuracy and customer satisfaction during peak hours.
• Developed communication skills through daily guest interactions.