Elizabeth Neel
Pittsburgh,PA
Summary
With a proven track record at Goldfish Swim School, I excel in child supervision and customer service, enhancing safety and learning outcomes. My expertise in first aid and empathy ensures a supportive environment, achieving significant improvements in students' swimming abilities and satisfaction.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Swim Instructor
Goldfish Swim School
02.2023 - Current
- Prepared equipment before each class class and stored items promptly after classes.
- Adapted teaching techniques to different learning styles.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Lifeguard
CitiParks Aquatics
06.2021 - 09.2022
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
Hostess
Max's Allegheny Tavern
08.2019 - 04.2020
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
No Degree - Education
Point Park University
Pittsburgh, PA05-2027
High School Diploma -
Pittsburgh CAPA
Pittsburgh, PA 08.2018 - 06.2022
Skills
- Lifeguard certification
- Child Supervision
- Patience and Empathy
- Customer Service
- Safety Training
- First Aid Proficiency
- Swimming Lessons
- Emergency Procedures
- Incident Reporting
- Child Development Understanding
- Curriculum Implementation
- Pool operations
- Class Instruction
- Swim Instruction
- Group Instruction
- Certified Lifeguard
- Water rescue
Timeline
Swim Instructor
Goldfish Swim School
02.2023 - Current
Lifeguard
CitiParks Aquatics
06.2021 - 09.2022
Hostess
Max's Allegheny Tavern
08.2019 - 04.2020
High School Diploma -
Pittsburgh CAPA
08.2018 - 06.2022
No Degree - Education
Point Park University
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