Elizabeth Nichols

• Attend to guests’ various needs ensuring a smooth event experience.

• Welcome guests to the Tanger Center and direct them to their seats.

• Assist guests with locating their tickets and scan those tickets

• Adapted to various roles required for VIP event assistance.

• Organized, maintained and provided copies of birth and death certificates.
• Greeted guests in with friendliness and professionalism.
• Organized, maintained and issued marriage licenses.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Supervised other employees and completed performance reviews.

• Handled sensitive client information with utmost confidentiality while adhering to privacy regulations.
• Conducted comprehensive evaluations of client applications to mitigate potential fraud.
• Developed strong rapport with clients by demonstrating empathy and understanding during challenging circumstances.
• Organized and maintained a significant caseload of food stamps clients.