Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Norman

Bremerton

Summary

With a varied work history I am a reliable, ethical, and a positive hire; with exceptional customer service and attention to details I am determined to do a job well done. I thrive working as a team member or am capable to work unsupervised. I strive to foster warmness, integrity and problem solving in my everyday duties.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Cleaner

Made Cleaning LLC
08.2025 - Current
  • Maintained cleanliness and organization of residential and commercial spaces.
  • Utilized cleaning tools and equipment to ensure high standards of hygiene.
  • Followed safety protocols to prevent accidents and ensure personal safety.
  • Adapted to various cleaning tasks based on client requirements and feedback.

Hospitality Worker/ Cleaner

Jordan & Sarah Felton
07.2021 - 01.2024
  • Provided exceptional customer service, ensuring guest satisfaction and resolving inquiries efficiently.
  • Assisted in maintaining clean and organized dining areas, enhancing overall guest experience.
  • Collaborated with team members to streamline service operations during peak hours.
  • Supported inventory management by restocking supplies and monitoring product availability.

Receptionist

Kirsch Electric Inc
09.2013 - 07.2017
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Coordinated communication between departments, enhancing information flow and reducing response times.
  • Maintained office supplies inventory, optimizing procurement processes for cost-effectiveness.
  • Trained new staff on reception protocols, fostering a cohesive work environment and improving service quality.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Registered Nurses Assistant

Golden Years Nursing Home
06.2011 - 10.2013
  • Provided compassionate patient care, assisting with daily living activities and promoting comfort.
  • Monitored vital signs, documenting changes and reporting abnormalities to nursing staff.
  • Assisted in implementing individualized care plans, adapting strategies based on patient needs.
  • Assisted residents with oral and physical hygiene.
  • Certified nurse delegated, allowing me to administer prescriptions, topical ointments and narcotic medication to residents daily.
  • Maintained details notes on all residents in individual healthcare binders.
  • Food handler certified allowing me to cook, prep, and help feed residents.
  • First Aid & CPR certified- often bandaged open wounds.
  • Often worked unsupervised appling integrity and quality care.
  • Corresponded with residents doctors, making appointments or getting prescriptions refilled, including documentation and faxing.
  • Often used lifts, wheelchairs, gate belts and other tools to insure safety for specific patients.

Education

No Degree - Nursing

Peninsula Community Collage
Port Angeles, WA

High School Diploma -

Port Angeles High School
Port Angeles, WA
06-2010

Skills

  • Time management
  • Telephone skills
  • Organization skills
  • Ethical practice
  • Vital signs monitoring
  • Food preparation
  • First aid training
  • Cleaning and sanitizing

Certification

  • Certified Trauma Informed Doula and Postpartum Educator, [2022]
  • Certified Herbalist [2021]

Timeline

Cleaner

Made Cleaning LLC
08.2025 - Current

Hospitality Worker/ Cleaner

Jordan & Sarah Felton
07.2021 - 01.2024

Receptionist

Kirsch Electric Inc
09.2013 - 07.2017

Registered Nurses Assistant

Golden Years Nursing Home
06.2011 - 10.2013

No Degree - Nursing

Peninsula Community Collage

High School Diploma -

Port Angeles High School

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